Privacy Policy

Professional Handyman Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us by phone, or otherwise use our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

Who We Are

Business Name: Professional Handyman Services
Address: 9755 Bixby Ave, Garden Grove, CA 92841, USA
Phone: (714) 681-0792

This Privacy Policy applies to information we collect through our website, over the phone, by email, via contact forms, and during the process of providing our handyman and related services in Garden Grove, CA.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you contact us or request services, you may provide:

• Name

• Phone number

• Email address

• Service address or general location

• Details about the services you need or questions you have

• Any other information you choose to share in messages or during calls

Information Collected Automatically (Website Use)

If you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent on pages, and referring websites

• General location information (city/region) based on your IP address

This information is typically collected using cookies or similar technologies.

How We Use Your Information

We use the information we collect for purposes such as:

• Providing Services:
  To schedule appointments, provide estimates, perform handyman services, and communicate with you about your projects.

• Customer Communication:
  To respond to your calls, messages, and inquiries; send confirmations or updates; and follow up on completed work.

• Business Operations:
  To improve our services, manage our scheduling, and maintain internal records.

• Website Improvement:
  To analyze website usage and performance so we can make our site more useful and user-friendly.

• Legal and Security:
  To comply with applicable laws, respond to lawful requests, and protect our rights, property, and the safety of our customers and business.

We do not sell your personal information.

Sharing Your Information

We may share your information in the following limited situations:

• Service Providers:
  With third parties who help us operate our business (for example, website hosting, analytics, or scheduling tools), but only to the extent necessary for them to perform their services. They are expected to protect your information and use it only for our business purposes.

• Legal Requirements:
  If required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or that of our customers or others.

• Business Transfers:
  In the event of a sale, merger, or transfer of all or part of our business, your information may be transferred as part of that transaction, subject to the same privacy protections.

We do not share your information with unrelated third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences

• Understand how visitors use our site

• Improve website performance and content

You can usually control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested

• Comply with legal, tax, or accounting obligations

• Resolve disputes and enforce our agreements

When information is no longer needed for these purposes, we may delete it or anonymize it.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information as soon as reasonably possible.

Your Privacy Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

• Accessing the personal information we hold about you

• Requesting corrections to inaccurate or incomplete information

• Requesting deletion of your personal information (subject to legal requirements)

• Objecting to or restricting certain types of processing

To exercise any of these rights, contact us using the phone number or mailing address listed in this policy. We may need to verify your identity before responding to your request.

Residents of California may have additional rights under California privacy laws. If applicable, you may have the right to know what categories of personal information we collect, use, and disclose, and to request access or deletion as allowed by law.

Third-Party Websites and Services

Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of these third parties. If you visit a third-party site, their own privacy policy will apply to any information you provide there.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Effective date” at the top of this page.

Your continued use of our website or services after any changes are posted means you accept the updated policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Professional Handyman Services
9755 Bixby Ave
Garden Grove, CA 92841, USA
Phone: (714) 681-0792

We will do our best to respond promptly and address your concerns.