In my role as a faculty in a business school, I aspire to cultivate in my students an independent ability to frame a real world problem in a systematic decision-making perspective. While teaching a “quantitative” course, I ensure that I help students look beyond formulas and numbers so that they are able to understand underlying intuition. In addition to using latest business case studies, I use several YouTube videos, related clippings from popular TV shows, and news clippings from popular firms (e.g., Amazon, Uber, Disney, Bonobos, etc.) in order to explain the course lessons in an engaging manner.
I have developed and/or taught the following courses:
Service Operations (Elective course; Advanced Undergraduate-level)
I designed and developed a new elective course covering qualitative and quantitative approaches to understanding operations management within service industry. The topics in this course provide (aspiring) managers in the service sector with knowledge and tools to make informed decisions, such as process improvements, technology deployment, wait line management, demand and yield management, and experience design.
Socially Responsible Operations Management (Seminar course; Graduate-level)
I designed and developed a new doctoral seminar course focusing on unique and distinct components of socially responsible operations. The topics in this course will help upcoming researchers conduct high quality and high impact research in this realm. The topics include,
An overview of socially responsible practices and policies in diverse contexts in developed and emerging economies
An overview of state of the art frameworks and methodologies used by OM scholars
Operations Management (Core/Required course)
I created several new exercises (word problems and Excel simulations) to help students gain a deeper understanding of the course topics that required a high quantitative expertise. I based these new instructional materials on pro-social contexts to showcase how OM tools can be applied to not only increase profit but also improve societal outcomes.
Further, my pedagogical contributions include two case studies, co-written under the aegis of Centre for Learning and Management Practice at the Indian School of Business (ISB). They are available for purchase from Harvard Business Publishing at the following links: