Design principles

After the interview and observing their daily journey, we fairly understood the "why", the "mood" and the "visual language" of the needed design. On the basis of that, we derived 3 principles.

Fitt's law

It states that the amount of time required for a person to move a pointer (e.g., mouse cursor) to a target area is a function of the distance to the target divided by the size of the target. Thus, the longer the distance and the smaller the target's size, the longer it takes.

Mimicry

The act of copying of familiar objects, organisms or environments. To bring the familiarisation and make easy to understand and use.

Aesthetic usability effect

Users will perceive to use an attractive product more.

Low fidelity wireframe

Mid fidelity wireframe

Usability testing

I did multiple iterations and tested with users in Harford. Here is the examples of the feedbacks which reflected in the design.

Final design

After multiple iterations of design and testing, we had the final solution. But the user interface and experience caters to the unique need of the both user groups. 

Few highlights are captured as an aspect of the experience here. It addresses the research synthesis with user scenarios and solutions to the problem.