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Privacy Policy for LowkeY
Privacy Policy for LowkeY
Effective Date: June 20, 2026
At LowkeY (built by Shell-Ter), we believe your data belongs to you. Our core architecture is "local-first," meaning your preferences and configurations stay exactly where they belong: on your device.
1. Data Collection and Usage
No Personal Tracking: LowkeY does not require an account, email address, or phone number to function. We do not collect, harvest, or track any personally identifiable information (PII).
Local Data Storage: Any data you enter into LowkeY is stored on your local device and is never transmitted to or processed by external servers owned by Shell-Ter or any third party.
2. Third-Party Services and Analytics
Zero Third-Party Trackers: We do not use commercial analytics SDKs, advertising networks, or data-broker tracking tools.
App Store Telemetry: The only data we receive is anonymous, aggregated crash logs or basic opt-in usage telemetry provided directly by Apple via App Store Connect, which helps us maintain app stability.
3. Data Retention and Deletion
Because all data is stored locally on your device, Shell-Ter has no access to your data and cannot delete it on your behalf.
How to Delete Your Data: Simply uninstall LowkeY from your device. This will permanently erase all local data and configurations.
4. Children's Privacy
LowkeY does not collect any personal data whatsoever. We do not knowingly solicit or collect information from children under the age of 13.
5. International Privacy Compliance
Because LowkeY collects no personal data by design, this architecture ensures inherent compliance with applicable global privacy regulations, including but not limited to:
Singapore Personal Data Protection Act (PDPA)
EU/UK General Data Protection Regulation (GDPR)
US Children's Online Privacy Protection Act (COPPA)
Australian Privacy Act
Brazil's Lei Geral de Proteção de Dados (LGPD)
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
South Korea's Personal Information Protection Act (PIPA)
Japan's Act on Protection of Personal Information (APPI)
India's Digital Personal Data Protection Act (DPDP Act)
No data is collected, therefore no data is processed, stored or transferred internationally.
6. Policy Updates
We will notify users of any material changes to this Privacy Policy through our Discord community and via an in-app notice. Continued use of LowkeY following any changes constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Privacy Policy, please reach out via our Discord community or contact Nick at bobthesnail.shellterapp@gmail.com
📄 Terms & Conditions and Medical Disclaimer
📄 Terms & Conditions and Medical Disclaimer
Last Updated: July 3, 2026
1. Acceptance of Terms
1. Acceptance of Terms
Binding Agreement: By downloading, installing, or using the LowkeY mobile application ("the App"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use the App.
Age Requirements: This App is restricted to users aged 13 and above. If you are under the age of 18, you must have the consent of a parent or legal guardian to use the App.
Data Management: Please review our Privacy Policy, which explicitly outlines our localized, device-only data architecture.
2. Medical Disclaimer (Not Medical Advice)
2. Medical Disclaimer (Not Medical Advice)
Wellness and Grounding Purposes Only: LowkeY is engineered solely as a minimalist somatic grounding, sensory pacing, and personal focus application. The interactive features—including but not limited to custom haptic vibration rhythms, box breathing cadences, and automated countdown sequences—are provided exclusively for non-medical relaxation, wellness, and focus support.
No Medical Care or Diagnosis: The App is not a medical device. The App does not diagnose, treat, manage, cure, or prevent any psychological, psychiatric, neurological, or physical health condition, including but not limited to clinical anxiety, panic disorders, or post-traumatic stress.
Not a Replacement for Professional Help: The features within this App, including the automated crisis management sequences, are not a substitute for professional medical advice, diagnosis, counseling, or treatment.
Emergency Situations: LowkeY does not provide emergency services or clinical crisis intervention. If you are experiencing an acute physical or mental health emergency, severe panic, or distress requiring clinical intervention, you must immediately contact local emergency services (such as 995/999 in Singapore) or a licensed healthcare professional.
3. Limitation of Liability & Indemnity
3. Limitation of Liability & Indemnity
Assumption of Risk: You acknowledge and agree that your use of the App, and any reliance on its features, is entirely at your own risk.
Indemnification: You agree to indemnify, defend, and hold harmless the independent creator of LowkeY from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney's fees) arising directly or indirectly from your use of the App, or any physiological or psychological distress experienced during or after its operation.
No Consequential Damages: The developer of the App shall not be liable for any damages—including direct, indirect, incidental, special, consequential, or punitive damages, bodily harm, emotional distress, or loss of data—resulting from (i) your access to or use of the App; (ii) any output or performance of the App; or (iii) any technical malfunctions, haptic feedback discomfort, hardware interaction, or software errors.
4. "As-Is" Software and Local-First Architecture
4. "As-Is" Software and Local-First Architecture
No Warranties: The App is provided to you on an "AS-IS" and "AS-AVAILABLE" basis, without warranties of any kind, either express or implied. The developer does not warrant that the App will meet your specific requirements, operate without interruption, or be error-free.
Local Data Privacy: LowkeY operates as a local-first application. The developer does not host, store, or monitor your interactive usage logs on external servers, and is not responsible for data loss due to local device failure, uninstallation, hardware damage, or operating system updates.
5. Governing Law
5. Governing Law
Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
6. App Store Purchases & External Contributions
6. App Store Purchases & External Contributions
Platform Processing: Premium digital features are purchased directly through the Apple App Store or Google Play Store. All billing, native platform refunds, and in-app transaction data management are handled exclusively by Apple or Google in accordance with their respective platform terms and policies.
External Donations and Tips: Voluntary tips, donations, or community support contributions are processed externally outside the App environment via our third-party payment partner page (Ko-fi). These external transactions are not processed, managed, or secured by Apple or Google.
No Direct Payment Processing: The App developer does not collect, process, or store financial credentials directly and cannot issue billing adjustments, dispute resolutions, or refunds for either platform purchases or external contributions.
7. Changes to These Terms
7. Changes to These Terms
Future Revisions: We reserve the right to update these Terms at any time. Your continued use of the App after changes are posted constitutes objective acceptance of the revised Terms.
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