HELP & SUPPORTÂ
Welcome to the PrintVault Support Page!
App Name: PrintVault - 3D Models
FREQUENTLY ASKED QUESTIONS (FAQs)
1. How do I generate a 3D model?
You can generate 3D models using either:
- Text to 3D: Enter a detailed text description of your idea.
- Image to 3D: Select a clear photo/image from your device gallery.
2. How do subscriptions and generation credits work?
PrintVault offers Pro subscription plans and consumable credit packs. Pro subscribers receive daily/monthly generation credits to convert text and images into downloadable 3MF 3D models.
3. How do I manage or cancel my subscription?
You can manage or cancel your subscription at any time through the Google Play Store app:
Open Google Play Store > Tap Profile Icon > Payments & subscriptions > Subscriptions > PrintVault > Cancel subscription.
4. Where are my saved 3D models stored?
Your saved and favorite models are stored securely in your app's local memory under the "Saved" collection tab.
CONTACT & CUSTOMER SUPPORT
If you experience any issues, need assistance with your purchases, or have suggestions, please reach out to us:
Developer Name: Umair Saeed
App Name: PrintVault
Support Email: itsumair006@gmail.com
Response Time: We aim to respond to all inquiries within 24-48 business hours.