Our Story
PrimeWater Infrastructure Corp. has been serving Filipino communities by ensuring safe and reliable water distribution systems throughout the country for more than 30 years.
Our dedication to better serving Filipino families led us to become one of the Philippines' premier water utility companies providing water to more than 500,000 households and producing more than 300 million liters of treated water daily from the deep wells and surface water resources we operate. We are also the water provider of many real estate developments and a reliable partner of many water districts across the country.
As we expand our reach and projects, we remain committed to supporting communities, real estate developments, water authorities, and local governments as we harness earth's most crucial resource towards improving the lives of Filipinos.
What We Do
PrimeWater Panabo
At PrimeWater Panabo, we take pride in our employees' dedication to customer satisfaction and believe everyone should have an enjoyable work experience. That's why we strive for a culture where individuals are empowered to feel comfortable expressing themselves and challenging what they see as the status quo.
We also believe in teamwork, productivity, and work harmony—we promote these principles through our training programs, mentorship opportunities, and employee rewards system. We are proud of our competitive spirit and concern for stakeholders' assets by continuously striving for excellence at every step.
Mission and Vision
Mission
Our mission is to provide potable, reliable, and sustainable water to Panabo City and neighboring communities. We are committed to providing the best water quality possible for our customers.
Vision
Our company's vision is to be one of the country's premier water utility companies.
We aim to provide the highest quality water services at a reasonable price so that Filipinos can access clean, safe drinking water.
Values
Core Values
At PrimeWater Infrastructure Corp., people are guided by core values that define us and our operations. These values shape our decisions and actions and are the foundation of our success. These values are essential to achieving our goals
and objectives.
Principle of Honesty (Personal Integrity)
We are committed to honesty in all our business dealings.
This commitment includes, but is not limited to, honesty in relationships with shareholders, business partners, employees, and government entities. We believe that honesty is the foundation of any successful business relationship. We are committed to dealing openly, transparently, and fairly with all parties we do business with. We expect employees, officers, and directors to uphold this commitment to honesty in our interactions. This commitment to honesty is essential to PrimeWater Infrastructure Corp.'s corporate culture. It is a core value that guides our actions and decision-making. We are committed to maintaining the highest standards of honesty and integrity in all aspects of our business.
Principle of Teamwork (Productivity & Work Harmony)
We are committed to the principle of teamwork.
We are committed to fostering a culture of teamwork and collaboration. We believe
that working together can achieve more than we could ever achieve alone. We value teamwork and collaboration because it increases productivity and workplace harmony. We are committed to working together as a team to create the best possible outcomes for our stakeholders, business partners, employees, and government entities.
Principle of Competitive Spirit (Professional Excellence)
We are committed to the principle of competitive spirit.
We are committed to fostering a culture of competitiveness. Competition drives innovation and helps continuously improve our services and processes. We value competition because it leads to professional excellence. We are committed to improving all aspects of our business to be best for stakeholders, business partners, employees, and government entities.
Principle of Concern for Customer (Customer Retention)
We are committed to the principle of concern for customers.
We are committed to fostering a culture of customer service. Providing outstanding customer service is the best way to serve our customers. We are committed to providing excellent customer service in all interactions with our stakeholders, business partners, employees, and government entities.
Principle of Cost Consciousness (Concern for Stakeholders' Assets)
We are committed to the principle of cost consciousness.
We are committed to fostering a culture of cost consciousness. Being prudent with our resources is the best way to protect our stakeholders' assets. We value cost consciousness because we believe it leads to improved financial performance. We are committed to being mindful of costs in all aspects to ensure we act in the best interests of our stakeholders, business partners, employees, and government entities.
Awards and Citations
Sustaining NRW Below 15% Level - 2022 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Apr 2023
Best in Water Service Improvement - 2022 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Apr 2023
Best in Leak Efficiency Index (LEI) Improvement - 2022 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Apr 2023
1st Place Largest % NRW Reduction - 2022 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Apr 2023
1st Place Largest NRW Reduction per Group Medium Category - 2021 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Feb 2022
Maintaining Non-Revenue Water Below 15% - 2021 Year-End Revalida
Issued by PrimeWater Infrastructure Corp · Feb 2022
1st Place Largest NRW Reduction per Group Medium Category - 2021 Mid-Year Revalida
Issued by PrimeWater Infrastructure Corp · Jul 2021
Maintaining Non-Revenue Water Below 15% - 2021 Mid-Year Revalida
Issued by PrimeWater Infrastructure Corp · Jul 2021
Our People
PrimeWater Panabo Leadership Team consists of the Branch Manager, the Administrative Head, the Commercial Head, and the Technical Head. They provide guidance and support to the Operations Team in meeting corporate goals.
Engr. Cristina Carretero Bonghanoy
Branch Manager (June 2019 - September 2023)
Mrs. May Jane Palle Marces
Administrative Head (June 2019 - present)
Mr. Romar Talavera
Commercial Head (June 2019 - present)
Engr. Josue Obatay
Technical Head (May 2022 - present)
Our History
Panabo Water District
PrimeWater Panabo
The Joint Venture Agreement
