FAQs

Everything you need to know about Prime Mart Solution DIGITAL STRATEGIES. REAL GROWTH.

1. What is Prime Mart Solution?

Prime Mart Solution is a digital marketing and business branding service. We help small and medium-sized businesses grow online by offering over 50 professional services including web design, social media marketing, business consultations, WhatsApp marketing, and more.

2. What services do you offer?

We offer over 50 services, including:

Google site creation

Facebook business page setup

WhatsApp marketing tools

Business cards & logo design

E-commerce setup

Poster design & social media content

Business growth consultations

And many more!

[View Full List of Services on Our Services Page]

3. How can I contact Prime Mart Solution?

You can reach us directly through:

WhatsApp: +254 774 348560 

Email: primemartsolution@gmail.com

Facebook Page: Prime Mart Solution

4. Do you only work with businesses in Kenya?

No! We work with clients from all over the world. Whether you're in Kenya or abroad, you can access our digital services remotely via WhatsApp, email, or Google Meet.

5. How much do your services cost?

Prices vary depending on the service. We have packages starting from as low as KES 500. For the full price list or a custom quote, please contact us directly on WhatsApp or visit our pricing section.

6. How long does it take to complete a service?

Most services take between 24 hours to 3 days, depending on complexity. For example:

Google Site – 1 to 2 days

Logo Design – 24 hours

Business page setup – Same day

Urgent projects are also accepted!

7. Can you create a custom package for my business Yes! We understand every business is unique. Just tell us your goals and we will create a custom solution that fits your needs and budget.

8. Do you offer training or tutorials?

Yes! We offer simple video tutorials (including mobile-friendly ones) to show you how to edit your website, use WhatsApp marketing, manage your Facebook page, and more.

9. Is payment made before or after service?

For most services, we require a 50% deposit upfront and the balance after delivery. For smaller services (below KES 1,000), we kindly request full payment before starting.

10. Do you offer support after the service is delivered?

Yes! We provide 7 days of free support after service delivery for most packages. Long-term support and updates are available for an extra fee.

Still have questions?

Feel free to message us anytime. We’re here for you!

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