Account Deletion

Preparation Guide

If you want to delete your Preparation Guide account and associated personal data, you can submit an account deletion request.

How to Request Account Deletion

To request deletion of your account:

1. Open the Preparation Guide application.

2. Go to Menu.

3. Open Account.

4. Select Delete Account.

5. Follow the instructions shown in the App.

If the account deletion option is not available in your version of the App, you can contact our support team using the email address below.

Information That May Be Deleted

Depending on the information associated with your account, deletion may include:

• Name

• Email address

• Phone number

• User ID

• Account information

• Mock test attempts

• Mock test scores

• Test history

• Other account-associated data

Information That May Be Retained

Some information may need to be retained for a limited period where required or permitted by applicable law, security requirements, fraud prevention, dispute resolution, or other legitimate purposes.

Backup copies may also remain temporarily until they are automatically removed according to our retention procedures.

Contact Support

If you cannot delete your account through the App, contact us:

Email:
preparationguide7@gmail.com

Please include your registered email address or User ID when contacting us.

Do not send your password or OTP.