Principles of Communications

Clarity
Make your message easy to understand.

Concise
Keep your message short and to the point.

Consistency
Keep your message uniform and steady.

Courtesy

Be polite and respectful.

Concreteness 

Use specific details and examples.

Correctness 

Ensure your message is free from mistakes.

Complete 

Provide all necessary information so the recipient has everything they need to understand and act on the message.

Certainly! Here are the 7 Cs of Communication explained in more detail:

1. Clarity:

   • Definition: Making your message easy to understand.

   • How to Achieve: Use simple language and avoid jargon. Be clear about your main points.

2. Conciseness:

   • Definition: Keeping your message short and to the point.

   • How to Achieve: Eliminate unnecessary words and focus on the essential information.

3. Consistency:

   • Definition: Keeping your message uniform and steady.

   • How to Achieve: Ensure your tone, style, and facts remain the same throughout your communication.

4. Courtesy:

   • Definition: Being polite and respectful.

   • How to Achieve: Use polite language, show empathy, and consider the recipient's feelings.

5. Concreteness:

   • Definition: Using specific details and examples.

   • How to Achieve: Provide clear, tangible information and avoid vague statements.

6. Correctness:

   • Definition: Ensuring your message is free from mistakes.

   • How to Achieve: Check for grammatical errors, spelling mistakes, and factual inaccuracies.

7. Completeness:

   • Definition: Providing all necessary information.

   • How to Achieve: Make sure your message includes everything the recipient needs to understand and act on it.

Let's dive deeper into each of the 7 Cs of Communication with examples:

1. Clarity

Definition: Making your message easy to understand. How to Achieve: Use simple language and avoid jargon. Be clear about your main points.

Example:

• Unclear: "We need to synergize our efforts to optimize the workflow."

• Clear: "We need to work together to make the process better."

2. Conciseness

Definition: Keeping your message short and to the point. How to Achieve: Eliminate unnecessary words and focus on the essential information.

Example:

• Wordy: "Due to the fact that we are experiencing a high volume of requests, it is necessary for us to extend the deadline."

• Concise: "We have many requests, so we need to extend the deadline."

3. Consistency

Definition: Keeping your message uniform and steady. How to Achieve: Ensure your tone, style, and facts remain the same throughout your communication.

Example:

• Inconsistent: "Our product is the best in the market. It might not be the cheapest, but it's worth it."

• Consistent: "Our product is the best in the market. It offers great value for its price."

4. Courtesy

Definition: Being polite and respectful. How to Achieve: Use polite language, show empathy, and consider the recipient's feelings.

Example:

• Discourteous: "You didn't follow the instructions correctly."

• Courteous: "Could you please review the instructions again? There might be a small mistake."

5. Concreteness

Definition: Using specific details and examples. How to Achieve: Provide clear, tangible information and avoid vague statements.

Example:

• Vague: "The project is going well."

• Concrete: "The project is on track; we completed the first phase and are starting the second phase next week."

6. Correctness

Definition: Ensuring your message is free from mistakes. How to Achieve: Check for grammatical errors, spelling mistakes, and factual inaccuracies.

Example:

• Incorrect: "Their is a meeting at 3pm."

• Correct: "There is a meeting at 3 pm."

7. Completeness

Definition: Providing all necessary information. How to Achieve: Make sure your message includes everything the recipient needs to understand and act on it.

Example:

• Incomplete: "Please submit the report."

• Complete: "Please submit the report by Friday at 5 pm to the email address provided in the guidelines."