Potly Support
Potly Support
Need help with Potly, or have a question, bug report, or suggestion? We'd love to hear from you.
Contact: ironwoodenterprise@gmail.com
FREQUENTLY ASKED QUESTIONS
How do I add a plant?
Tap "+ Add plant" on the home screen, give it a name, and set how often it needs watering (in days or hours). Species and location are optional but unlock some handy features — see below.
How do watering reminders work?
Potly sends a notification the moment a plant's watering interval is up, right on your device. Make sure notifications are enabled for Potly in your phone's Settings app if you're not receiving them.
What does typing a species name do?
If you type a common houseplant name (like Monstera, Pothos, or Snake Plant), Potly will suggest a sensible watering interval to start from, based on that plant's typical needs.
How do Growth Photos and Timelapse work?
Each time you add a photo to a plant, it's saved to that plant's Growth Photos. Once a plant has two or more photos, a Timelapse option appears, letting you play them back in sequence and share a before-and-after image.
Can I organize plants by room?
Yes — give a plant a Location (like "Living Room") when adding or editing it, and your home screen will automatically group plants by room once you have more than one location in use.
Is my data private?
Yes. All of your plant data stays on your device — there's no account, no sign-up, and no cloud sync. See our Privacy Policy for full details.
Something isn't working right
Email us at the address above with a description of what happened and, if possible, your device model and OS version — we read every message.