Receipt printing remains a crucial part of retail and hospitality operations in Australia. From supermarkets and restaurants to busy takeaway counters, businesses need reliable printers to keep transactions smooth and organized. While thermal printers dominate modern front counters, dot matrix receipt printers continue to hold strong relevance in 2025.
Their durability, ability to withstand high-heat kitchen environments, and capability to print multi-copy receipts make them an indispensable choice for many. Restaurants, bars, and service centers still prefer dot matrix models because of their rugged build and cost-effective performance. In a country where both small and large businesses rely on seamless POS hardware, these printers provide unmatched reliability.
Despite the rise of thermal printing, dot matrix printers remain essential in several industries across Australia. Here’s why:
Durability in heat and kitchens: Unlike thermal printers, dot matrix models are not affected by hot or humid conditions. This makes them perfect for restaurant kitchens, bakeries, and bars.
Multi-copy printing: With impact printing, they can generate duplicate or triplicate receipts using carbon paper—an advantage thermal printers cannot offer.
Cost-effective for high-volume use: Dot matrix printers consume ribbons rather than thermal paper with chemical coatings, keeping long-term costs lower for businesses that issue multiple receipts daily.
Trusted for compliance: In industries where audit trails or multi-copy records are required, dot matrix printers still play a critical role.
For businesses in Australia seeking rugged, affordable, and compliant printing solutions, dot matrix receipt printers remain a smart investment.
When choosing a dot matrix receipt printer in 2025, consider the following features to ensure it meets your business needs:
Printing Speed & Quality: Speeds vary between compact models and heavy-duty versions. Faster speeds are better for high-volume environments.
Connectivity Options: Look for interfaces like USB, Ethernet, Serial, or Parallel for easy integration with modern POS systems.
Size & Design: Small form factor models fit into tight counters, while larger units are ideal for high-demand kitchens.
Paper Handling: Ensure compatibility with different paper widths and check if the printer supports multi-copy carbon paper.
Reliability: Choose models from trusted brands like Citizen, BIXOLON, Epson, and Element, which are widely used in Australia.
The Citizen CBM-920-40P is a compact yet powerful dot matrix receipt printer ideal for small counters and space-limited shops.
Specs: 40-column printing, parallel interface, compact design.
Pros: Affordable, lightweight, and efficient for basic printing tasks.
Best Use Case: Perfect for small retail stores, ticket counters, and service centers that require simple receipts.
A favorite in the hospitality sector, the BIXOLON SRP275IIIA offers fast, reliable impact printing with multiple connectivity options.
Specs: USB, RS-232, Ethernet, tear bar, dark grey build.
Pros: Flexible connectivity, high-speed printing, durable construction.
Best Use Case: Ideal for restaurants, fast-food outlets, and busy service desks where reliability is critical.
Designed with kitchens in mind, the Element RW337D provides rugged performance in demanding environments.
Specs: USB, Serial, Ethernet, black finish, high reliability.
Pros: Built for heat resistance, easy integration with POS systems, and long life.
Best Use Case: Perfect for restaurant kitchens, bakeries, and cafés where heat and grease challenge thermal printers.
Epson has long been a global leader in printing solutions, and the TMU220IIB is no exception. Known for its high durability and efficiency, it’s one of the most trusted dot matrix models worldwide.
Specs: Ethernet interface, robust design, versatile printing functions.
Pros: Trusted brand, fast performance, long-lasting build quality.
Best Use Case: Excellent for high-volume businesses, supermarkets, and retail chains needing consistent, reliable output.
Even in 2025, dot matrix receipt printers in Australia remain a reliable choice for both small shops and large retail operations. Their ability to endure demanding environments, print multiple copies, and offer cost-efficient operation makes them essential for many businesses.
If you’re looking for trusted models like Citizen, BIXOLON, Element, or Epson, you’ll find them at POS Central Australia—your one-stop destination for high-quality POS hardware tailored to Australian businesses.
Q1: What are the benefits of using dot matrix receipt printers in Australia?
They’re durable, affordable, and capable of multi-copy printing—ideal for kitchens and high-volume businesses.
Q2: Which dot matrix printer is best for restaurants?
The Element RW337D and BIXOLON SRP275IIIA are excellent for restaurant kitchens due to heat resistance and fast output.
Q3: Are dot matrix receipt printers still used in 2025?
Yes, they remain widely used in retail, hospitality, and compliance-driven sectors in Australia.
Q4: How do dot matrix printers differ from thermal printers?
Dot matrix printers use impact printing (supporting duplicates), while thermal printers use heat and are better for fast single-copy receipts.
Also Read: Is it Better to Buy a Thermal or Inkjet Label Printer for Bulk Printing?