Photographers did their field work with a desktop website and had no single tool for where to be, what they’re owed or how to flag a problem. I designed a phone app around their day: the schedule, time and travel, reporting a problem, and delivering photos. This is a work-in-progress case study. The design and the clickable prototype are complete, and testing with photographers is next.
Process: two months shadowing photographers on assignment, then flows in Figma, a clickable demo and a heuristic evaluation.
Key finding: the evaluation found 21 issues. The ones to fix first were accessibility gaps, no way back from sign-in, and tap targets below the 44 pt minimum.
Next: testing with photographers to check the design is desirable and usable.
A deeper look at how the design was made.
Before: the header took 350 pt of the screen.
After: 256 pt, with the secondary actions in a More menu.
A formal validation study with photographers will test whether the app is desirable and usable. Until then, these findings and decisions come from design review and a heuristic evaluation, not from user testing.