Privacy Policy
Last updated: 31 October 2026
This Privacy Policy explains how ReForest Balloon, developed by Nang Phung ("we", "our", or "the app"), collects, uses, shares, retains, and protects information when you use the mobile game.
1. Scope and account sign-in
ReForest Balloon uses Google Play Games on Android to authenticate players and associate game progress with an internal game account. We do not receive or store your Google password or payment-card details. We do not sell personal information.
2. Information we collect or process
Account and profile data: Google Play Games account/provider identifiers and limited profile information made available by Google, temporary server authentication codes, and internal account identifiers used to maintain your game account.
Device and technical data: installation identifiers, device or other identifiers (including hashed device identifiers and advertising identifiers when available), IP address, standard HTTP metadata, device/operating-system information, language, timestamps, network information, crash or diagnostic information, and Play Integrity or similar anti-abuse signals.
Gameplay and cloud data: game progress, levels, settings, inventory, virtual currency, lives, rewards, cooldowns, daily-reward history, cloud-save data, and ad-reward status.
Purchase data: product identifiers, purchase tokens, order or transaction identifiers, purchase status, and entitlements required to verify and fulfil in-app purchases. Payment-card information is processed by Google Play and is not provided to us.
Advertising data: Unity LevelPlay, Unity Ads, and their advertising or mediation partners may process device and advertising identifiers, approximate location derived from IP address, app information, ad impressions, ad interactions, and diagnostic information to deliver, measure, secure, and limit advertising.
Local data: some settings, saves, reward state, and security markers are stored on your device.
3. How we use information
We use information to authenticate accounts; provide, synchronize, restore, and secure game progress; deliver daily rewards and purchased content; display and measure advertising; maintain service reliability; prevent fraud, cheating, duplicate rewards, and clock manipulation; diagnose problems; provide support; and comply with legal obligations.
4. Sharing and service providers
Information may be processed by:
Google, including Google Play Games, Google Play Integrity, and Google Play Billing;
Unity, including Unity LevelPlay, Unity Ads, and participating mediation partners;
Cloudflare, which provides hosting, networking, storage, and security services for our game servers; and
other providers acting on our behalf where necessary to operate, secure, or support the game.
We may disclose information where required by law or to protect users, the app, or our legal rights. We do not sell personal information.
5. Data retention
Account-linked game data is retained while the account is active and for as long as needed to provide and secure the game. When a verified deletion request is completed, we delete the account mapping, server-side game progress and cloud saves under our control, reward records, server-side device/install identifiers linked to the account, and game-side purchase-fulfilment state.
For security and prevention of session reuse or reward abuse, hashed deletion tombstones may be retained for up to 7 days and short-lived device reward guards for up to 3 days. Operational or security logs are retained only as long as reasonably necessary. Local data remains on the device until the user clears the app data or uninstalls the app. Google, Unity, advertising partners, or payment providers may retain data under their own policies or legal obligations. Transaction records required by law may also be retained for the legally required period.
6. Advertising and user choices
Advertising may include rewarded and interstitial ads. Available privacy and ad-personalization choices depend on your device, region, Google settings, and the consent controls presented by the relevant advertising providers. You may reset or limit the advertising identifier through your device settings. Purchasing an ad-removal product removes the ads described by that product but does not stop processing required for account security, purchases, or core online features.
7. Children's privacy
We do not knowingly target children or knowingly collect personal information directly from children. The game may process Google Play Games account identifiers, device identifiers, and advertising identifiers for account synchronization, security, advertising, and fraud prevention. If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.
8. Security
We use reasonable technical and organizational safeguards, including HTTPS encryption in transit, signed account contexts, and platform integrity checks. No transmission or storage method is completely secure.
9. Your choices and account deletion
You may clear locally stored data through your device settings or uninstall the app. You may manage Google Play Games and advertising preferences through the relevant Google and device settings.
To request deletion of your ReForest Balloon account and associated data, visit:
https://sites.google.com/view/policy-reforestballoon/delete-account
10. Third-party privacy information
Google Privacy Policy: https://policies.google.com/privacy
Unity Privacy Policy: https://unity.com/legal/privacy-policy
Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/
11. Changes to this policy
We may update this policy when the app, service providers, legal requirements, or data practices change. The latest version and update date will be published on this page.
12. Contact
For privacy questions or account-deletion requests, contact:
ptnang1986@gmail.com