Need a Hand?
For Merge Smash questions, bug reports, or privacy requests, please contact us at asimo.prime.games@gmail.com.
Submitting a Bug Report
When reporting a bug, please include:
Your device model
Android version
Game version
A brief description of what happened
Security Note: Never share your Google account password or verification codes with anyone.
Account and Data Deletion Requests
Merge Smash does not require custom account creation and does not store player profile data on private external servers. High scores and achievement progress are managed directly via Google Play Games Services.
If you have contacted support and wish to request the removal of any email correspondence or associated identifiers provided to us, please send an email with:
Subject: Merge Smash Data Deletion Request
Content: Include your Google Play Games player name and specify the information you wish to have removed.
Processing Time: All valid deletion requests sent to support will be processed within 30 days of receipt.
Managing Google Play Games Data
You can directly manage or delete your saved game data stored on Google's servers at any time using Android's built-in controls:
Open the Play Games app on your device.
Tap your profile icon and go to Settings > Your Data.
Select Delete Play Games account & data.
Find Merge Smash under individual game data and tap Delete.
Note: Deleting your game data will permanently remove your leaderboard scores and saved progress. This action cannot be undone and does not delete your entire Google Account.