Help Desk

The Help Desk aims to facilitate the networking and matching of the relevant organizations across the divide through the database created by the two partners as well as the joint experience of the partners. 

In addition to the direct help to the CSOs, initiatives and activists an online database of CSOs across the divide as a reference point for cross-communal partnerships will be developed and integrated into the partners’ websites. For the internal use of the Help Desk officers a checklist for the needs analysis of the help desk applicants will be developed by the two partners to ensure the most effective and efficient support. 

HELP DESK PROCESS FOR CROSS-COMMUNAL PARTNER SEARCH

1.CSO’s Application Received

2.Needs Analysis Completed

3.Potential cross-communal matches chosen via database

4.Potential partners sent to the applicant CSO and assessed together if requested

5.Selected potential partners contacted and invited 

6.Initial meetings are organized and facilitated at either SiTi or NGO SC premises

7.Further support is given to the partnerships if requested