FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS (FAQ's)
FREQUENTLY ASKED QUESTIONS (FAQ's)
You may have a lot of questions still, even after looking through my site. I have listed a few that may be helpful to you, but don’t worry, any questions or queries you have about any part of ordering your artwork, please feel free to call me anytime and I will happily discuss them with you on +91 7678419440.
1. What kind of portraits do you make?
1. What kind of portraits do you make?
I create handmade portraits using pencil, charcoal, color pencil, watercolor, acrylic, and oil painting—based on the photo you provide.
2. How do I place an order?
2. How do I place an order?
You can place an order via WhatsApp, email, or directly through our website. Simply choose the size, style, number of faces, and send your photo.
3. How long does it take to complete a portrait?
3. How long does it take to complete a portrait?
All orders generally take 7-9 days to be created and shipped in India. This may experience slight adjustments due to occasional high order volume.
Artwork Creation time:
3-5 business days (Depending on size)
Delivery Timings:
India: 3-4 business days.
Rest of World: 10-15 working days.
All orders are shipped with tracking and you will receive your tracking number by e-mail or WhatsApp as soon as it's available.
4. Can I request a preview before final delivery?
4. Can I request a preview before final delivery?
Yes, we offer a preview (for most mediums) so you can approve the artwork before it is shipped.
5. Do you offer framing?
5. Do you offer framing?
Yes, framing is available only Delhi/NCR upon request with additional cost. We offer basic and premium frame options. Service start soon other location.
6. How is the artwork delivered?
6. How is the artwork delivered?
Portraits are securely packed and shipped via trusted courier services. We offer nationwide and international delivery.
7. Can I customize the portrait (text, background, highlights)?
7. Can I customize the portrait (text, background, highlights)?
Absolutely! You can request custom text, background changes, or color highlights. Just mention it while placing your order.
8. Do you make pet portraits or group sketches?
8. Do you make pet portraits or group sketches?
Yes, we create pet portraits, couple sketches, and group or family portraits with multiple faces (priced accordingly).
9. What payment methods do you accept?
9. What payment methods do you accept?
We accept UPI, bank transfers, Paytm, Google Pay, PhonePe and international payments via PayPal.
10. Is the portrait really handmade?
10. Is the portrait really handmade?
Yes! Every portrait is 100% hand-drawn—no digital filters or AI. Crafted with passion and years of experience.
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