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Thank you for visiting and shopping at Pixel Artbox Studio!Following are the terms and conditions that constitute our Shipping Policy. We currently DO NOT ship overseas, ONLY available for PICKUP INSTORE & domestic local shipping(Singapore ONLY).PICK UP INSTORE POLICYFor those who have opt. for PICKUP INSTORE. Please await for a confirmation email and we will follow-up with SMS to fix a date and time for appointment for INSTORE PICKUP ONLY.DOMESTIC SHIPPING POLICYShipment processing timeAll orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.Shipment to P.O. boxesPixel Artbox Studio DO NOT ship to addresses within P.O. boxes in Singapore.Shipment options:LOCAL POSTAGE RATES (inclusive of 7% GST)Standard Regular(C5, C6 & DL size envelope) :20g: $0.30 (NO TRACKING) *Pixel Artbox Studio is not responsible for lost mails, we kindly advise to pick registered post.QX standard delivery: 5kg: $4.50Shipment confirmation & Order trackingYou will receive a Shipment Confirmation email once your order is ready for shipping, a followup SMS will be sent prior to delivery day. Pls kindly confirm your availability and dates/timing prior to delivery. Any last min cancellation, item will be returned and deem as self collection.Customs, Duties and TaxesPixel Artbox Studio DO NOT charge tax at the moment.DamagesPixel Artbox Studio is not liable for any products damaged or lost during shipping if standard regular post is selected as there’s no tracking. If you received your order damaged, please contact us at pixelartboxstudio@gmail.comPlease save all packaging materials and damaged goods before filing a claim.INTERNATIONAL SHIPPING POLICYWe currently do not ship outside the Singapore.RETURNS POLICYWe DO NOT offer returns for all purchases made on our website. If you have any additional questions , feel free to contact us.
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