FAQ

—   Frequently Asked Questions   —

Casa Picaflor — Las Terrenas, Dominican Republic

Welcome to Casa Picaflor, a small tropical retreat in Las Terrenas, on the beautiful Samaná Peninsula.
Here you’ll find practical information about our rooms, facilities, location, getting here and planning your stay. If you have any other questions, feel free to contact us.


Who are we?

Casa Picaflor is a family-run hospitality business that has been welcoming guests to Las Terrenas since December 2017.

What started as a personal project has grown into a small, welcoming retreat where we take pride in offering quality accommodation, genuine hospitality and a relaxed atmosphere.

Being family-run means that we are personally involved in the day-to-day experience of our guests. We believe that the little details make a difference — a comfortable room, a beautiful tropical garden, a friendly welcome and helpful local recommendations to make the most of your stay.

Over the years, we have welcomed travelers from many different countries and backgrounds, sharing with them our love for Las Terrenas and the natural beauty of the Samaná Peninsula.

Our aim has always been simple: to offer more than just a place to sleep, but a comfortable and personal place where guests can slow down, feel at home and enjoy the Caribbean at their own pace.

Thank you for being part of our story. We look forward to welcoming you to Casa Picaflor.


1. Accommodation and rooms

What types of accommodation does Casa Picaflor offer?

Casa Picaflor offers three different types of accommodation, each with its own character:

All three accommodations are set within our tropical garden, close to the natural swimming pool.

How much does a room cost at Casa Picaflor?

Our rates vary depending on the season, travel dates and room availability.

For an exact quote, please click here https://checkout.tab.travel/products?business_code=vwjfe insert your dates and choose a currency. The platform will show the available options and the exact price.

How many people can stay in each room?

Each room is designed for a standard occupancy of two guests and 1 extra children.

Do the rooms have air conditioning?

The Bungalow and Cabaña have air conditioning and ceiling fans. The Bohio has ceiling and floor fans and is designed as a more natural, open-air accommodation.

Do the rooms have private bathrooms?

Yes. The Bungalow and Cabaña have private indoor bathrooms. The Bohio has a private outdoor bathroom with a hot shower.

Do the rooms have a kitchen?

No. The accommodations do not have private kitchens. Guests can use the shared coffee corner, which includes a refrigerator and freezer, coffee maker, filtered drinking water and basic flatware.

Do the rooms have Television?

No. None of our rooms have TV. Casa Picaflor is a place to disconnect, unwind and relax in nature.

Are towels and toiletries provided?

Yes, towels and basic toiletries are provided.

Is room cleaning included?

Yes. Daily room service is included.


2. Location and the neighborhood

Where is Casa Picaflor located?

Casa Picaflor is located in a quiet residential neighborhood in Las Terrenas, Samaná, Dominican Republic. It is a short walk from Playa Popy and within easy reach of restaurants, cafés, shops and the town center.

How far is the beach from Casa Picaflor?

Playa Popy is approximately 250 meters (750 feet) away — just a few minutes on foot.

Which beaches are nearby?

Playa Popy is our closest beach. Other beautiful beaches in the area include Playa Las Ballenas, Playa Bonita, Playa Cosón, Playa Portillo. Each has its own atmosphere, from lively beach spots to quieter stretches of coastline.

Can I walk to restaurants and shops?

Yes. Casa Picaflor is within walking distance of restaurants, cafés, beach bars, nightclubs, shops and the centre of Las Terrenas.

Is the neighborhood quiet?

Casa Picaflor is in a quiet residential area, offering a relaxed setting while remaining close to the beach and the town's restaurants and activities.

Do I need a car to get around?

Not necessarily. You can reach Playa Popy, many restaurants and shops on foot. For exploring beaches and places further along the Samaná Peninsula, you may prefer to rent a scooter, ATV or car.


3. Getting here and airport transfers

Which airport is closest to Casa Picaflor?

The closest airport is Samaná El Catey International Airport (AZS), approximately 30–45 minutes by car from Casa Picaflor.

How far is Casa Picaflor from Santo Domingo Airport?

Las Américas International Airport (SDQ), in Santo Domingo, is approximately 2–2.5 hours away by car, depending on traffic and road conditions.

How far is Casa Picaflor from Puerto Plata Airport?

Puerto Plata International Airport (POP) is approximately 3 hours away by car.

How far is Casa Picaflor from Punta Cana Airport?

Punta Cana International Airport (PUJ) is approximately 4 hours away by car.

Can you arrange an airport transfer?

Yes. We can help arrange private airport transfers to Casa Picaflor. Please send us your arrival airport, flight details, date and number of passengers so we can check availability and provide a quotation.

Can I rent a car, scooter or ATV in Las Terrenas?

Yes. Rental options are available in Las Terrenas. We can help point you in the right direction.


4. Facilities and services

Does Casa Picaflor have a swimming pool?

Yes. Guests can enjoy our natural swimming pool, set within the tropical garden. The pool is a shared facility for guests staying at Casa Picaflor.

Is the swimming pool private?

The pool is shared among guests staying at the property; it is not private to an individual room.

Is Wi-Fi available?

Yes. Wi-Fi is available for guests at Casa Picaflor.

Is breakfast included?

Breakfast is available on request for an additional US$10 per person. It is served at your room's table.

Can I get coffee or drinking water at the property?

Yes. Our shared coffee corner includes a coffee maker, refrigerator and freezer, filtered drinking water and basic flatware. FREE!

Does Casa Picaflor have a restaurant?

No, we do not have an on-site restaurant. However, there are many restaurants, cafés and beach bars within walking distance.

Can I book a massage during my stay?

Yes. We can arrange professional massage therapists to come to the property. Individual and couples massages are available in your room or in the garden, using professional massage tables.

The rate is US$60 for a 60-minute massage. Please ask us about availability.

Is parking available?

Yes. Secured parking is available for guests, including space for cars, scooters and ATVs.

Are pets allowed?

No. Pets are not allowed at Casa Picaflor.


5. Booking, check-in and payment

What time is check-in?

Check-in is from 2:00 PM.

What time is check-out?

Check-out is by 11:00 AM.

Can I request an early check-in or late check-out?

Please contact us in advance. Early check-in and late check-out may be possible depending on availability.

How can I book a room?

You can check availability and make a reservation through our website's booking system. You can also contact us directly for assistance.

Can I contact Casa Picaflor directly before booking?

Of course. You can reach us through WhatsApp or email. We are happy to answer questions and help you choose the room that best suits your stay.

What payment methods do you accept?

Credit Card (*Fee by card)
Bank Transfer (*Fee by country)
Wise (Free)
Revolut (Free)
Paypal (*Fee 5.5%)
Pana (*Free)

What is your cancellation policy?

30 Days before check-in date.

6. Exploring Las Terrenas and the Samaná Peninsula

What can I do in Las Terrenas?

Las Terrenas is known for its beautiful beaches, tropical atmosphere, international restaurants and relaxed Caribbean lifestyle. You can enjoy swimming, surfing, kitesurfing, wingfoiling, yoga, wellness activities, local nightlife and exploring the surrounding coastline.

What are the best beaches to visit around Las Terrenas?

Some of the best-known beaches include:

What places can I visit outside Las Terrenas?

Casa Picaflor is a convenient base for exploring the Samaná Peninsula. Popular excursions include:

Can I practice water sports in Las Terrenas?

Yes. The area offers opportunities for kitesurfing, wingfoiling, surfing, paddleboarding and other water activities. Conditions depend on the season and weather.


7. Practical information

Which languages are spoken at Casa Picaflor?

We speak English, Spanish, Italian and some French

Is Casa Picaflor suitable for couples?

Yes. Our accommodations are designed for two guests and offer a relaxed setting for couples looking to enjoy the beach, nature and Las Terrenas.

Is Casa Picaflor suitable for families with children?

Yes. Supervised children or infants.

Is smoking allowed?

Only outside the rooms.

Are there mosquitoes in Las Terrenas?

As in many tropical destinations, mosquitoes can be present, particularly around gardens and during rainy periods. We recommend bringing insect repellent.

Are power cuts common in Las Terrenas?

Occasional electricity interruptions can occur in Las Terrenas. Casa Picaflor has a generator to help maintain essential services, including water, electricity and Wi-Fi. Air conditioning is not supported by the generator.

What should I bring for my stay?

We recommend light clothing, swimwear, sunscreen, insect repellent and comfortable footwear for exploring the beaches and town.


Still have questions?

We would be happy to help you plan your stay at Casa Picaflor.

Contact us directly through WhatsApp or email, or visit our booking page to check availability.

Casa Picaflor — Your tropical retreat in Las Terrenas.