def comptia_troubleshooting_playbook():

    """

    A simple CompTIA+ troubleshooting playbook.

    """

    print("Welcome to the CompTIA+ Troubleshooting Playbook!")

    problem_description = input("Describe the problem you are experiencing: ")

    # Basic troubleshooting steps (expand as needed)

    print("\nInitial Troubleshooting Steps:")

    print("1. Identify the problem: Is it hardware, software, network, or user-related?")

    print("2. Isolate the problem: Can you reproduce the issue? What steps lead to it?")

    print("3. Gather information: Check event logs, error messages, device manager.")

    # Example of conditional troubleshooting based on keyword detection

    if "network" in problem_description.lower():

        print("\nNetwork Troubleshooting:")

        print("- Check network cables and connections.")

        print("- Restart your network devices (router, modem).")

        print("- Verify network settings (IP address, subnet mask, DNS).")

        print("- Test network connectivity with ping and other network tools.")

    elif "hardware" in problem_description.lower():

        print("\nHardware Troubleshooting:")

        print("- Check device connections.")

        print("- Inspect cables and ports for damage.")

        print("- Try different ports/cables.")

        print("- Check for physical damage to hardware components.")

        print("- Listen for unusual noises.")

    elif "software" in problem_description.lower():

        print("\nSoftware Troubleshooting:")

        print("- Check for updates.")

        print("- Run antivirus scans.")

        print("- Check event logs for errors.")

        print("- Try system restore.")

        print("- Try reinstalling the software.")

    elif "user" in problem_description.lower():

        print("\nUser Troubleshooting:")

        print("- Verify user permissions and access rights.")

        print("- Check the user's knowledge and experience.")

        print("- Provide clear instructions.")

        print("- Try a different user account.")

    elif "internet" in problem_description.lower():

        print("\nInternet Troubleshooting:")

        print("- Check the internet connectivity by checking on another device.")

        print("- Check modem and router lights for issues.")

        print("- Restart the modem and router.")

        print("- Contact internet service provider if necessary.")

    else:

        print("\nGeneral Troubleshooting:")

        print("Try the following steps:")

        print("- Restart the computer or device.")

        print("- Check device manager for errors.")

        print("- Run system diagnostics tools.")

    # Further actions

    print("\nNext Steps:")

    print("1. If the problem persists, escalate to a senior technician.")

    print("2. Document all troubleshooting steps and outcomes.")

    print("3. Research similar issues online for solutions.")

if __name__ == "__main__":

    comptia_troubleshooting_playbook()