Dispatching

DISPATCHING

A P2DM freight dispatcher is responsible for directing freight and passengers to the appropriate transportation vehicle. We maintain positive communication with drivers, their

company, and various back-office task such as billing. We provide freight dispatch services to customers by coordinating shipments of goods from origin to destination

Handle customer inquiries, complaints, and requests for special handling. Maintain accurate records of all shipments and their progress through the system.

Report any problems that may occur during shipment processing. Ensure that freight bills are prepared and paid on time. Work with other team members to ensure that all required documentation is completed. Keep track of all freight charges incurred. Review invoices and make sure they are correct before submitting them to the accounting department. Scan and enter cargo manifests into the computerized tracking system.