Effective Date: January 8, 2025
Last Updated: January 8, 2025
1.1 Binding Agreement: By downloading, installing, accessing, or using the Past Life Simulation mobile application ("App"), you agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and Cookie Policy (collectively, the "Agreement").
1.2 Eligibility:
You must be 18 years or older to use this App
If you are 13-17 years old, you may use the App only with verifiable parental/guardian consent
Users under 13 are strictly prohibited
You must have legal capacity to enter binding contracts
1.3 On Behalf of Entity: If using the App on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
1.4 Acceptance: Continued use of the App constitutes acceptance of these Terms. If you do not agree, immediately uninstall the App and cease all use.
2.1 Entertainment Application: The App is a fictional entertainment platform that:
Generates creative "past life" stories based on user-provided information (date of birth, name)
Provides AI-powered chatbot conversations with fictional past-life characters
Uses algorithms and artificial intelligence to create entertaining narratives
2.2 ⚠️ CRITICAL DISCLAIMER :
YOU EXPRESSLY ACKNOWLEDGE AND AGREE:
✋ This App is 100% FICTIONAL and for ENTERTAINMENT ONLY
✋ All stories, characters, and scenarios are COMPLETELY FABRICATED by algorithms and AI
✋ NO content has any basis in reality, history, spirituality, or supernatural phenomena
✋ The App makes NO CLAIMS about reincarnation, past lives, or metaphysical truths
✋ This is equivalent to reading fiction, watching movies, or playing video games
✋ DO NOT make life decisions or form beliefs based on App content
✋ NOT A SUBSTITUTE for psychological, spiritual, medical, or professional advice
2.3 AI-Generated Content: All content is created using:
Mathematical algorithms processing your input data
Artificial intelligence language models (GPT, Claude, Gemini, or similar)
Random or pseudo-random content generation
Pattern matching and template-based storytelling
NO mystical, psychic, or paranormal processes whatsoever
2.4 No Professional Services: The App does NOT provide:
Psychological or psychiatric counseling
Spiritual or religious guidance
Historical or genealogical research
Medical or health advice
Life coaching or therapy
Any professional services requiring licensure
3.1 Account Creation: To access full features, you must:
Provide accurate, current, complete information (name, email, date of birth, location)
Create unique login credentials (username/password)
Verify your email address
Maintain and update your account information
3.2 Account Security: You are solely responsible for:
Keeping your password confidential
All activities under your account (authorized or unauthorized)
Notifying us immediately of any unauthorized access: support@crevolveinfosoft.com
3.3 One Account Policy: You may maintain only ONE active account. Creating multiple accounts to circumvent restrictions, manipulate features, or obtain additional free benefits is prohibited and grounds for termination.
3.4 Account Verification: We may request identity verification documents at any time and suspend accounts pending verification.
4.1 Our Ownership: We exclusively own:
App software, code, algorithms, architecture
All AI models and content generation systems
User interface, graphics, logos, branding
Content libraries and narrative frameworks
All improvements and derivative works
All intellectual property rights (patents, copyrights, trademarks, trade secrets)
4.2 Limited License to You: We grant you a personal, non-exclusive, non-transferable, revocable, limited license to use the App on authorized devices for personal, non-commercial purposes only.
4.3 Your Content License to Us: By submitting content to the App (messages, prompts, feedback, chat interactions), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to:
Use, reproduce, modify, and create derivative works
Distribute, display, and publish your content
Incorporate content into AI training datasets
Use for development, improvement, and marketing purposes
4.4 AI-Generated Content: All AI-generated stories and chatbot dialogues remain our exclusive property. You receive only a limited personal-use license to view them.
4.5 Restrictions: You may NOT:
Copy, reproduce, or distribute App content
Reverse engineer, decompile, or disassemble the App
Remove proprietary notices or branding
Use our trademarks without written permission
Create derivative works or commercial products based on the App
5.1 Acceptable Use: Use the App only for lawful entertainment purposes.
5.2 PROHIBITED ACTIVITIES:
Technical Violations:
❌ Reverse engineering, decompiling, or hacking the App
❌ Using bots, scripts, or automated tools
❌ Interfering with App operation or servers
❌ Bypassing security measures or access controls
❌ Introducing viruses, malware, or harmful code
❌ Overloading systems or attempting denial-of-service attacks
Content Violations:
❌ Posting illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or pornographic content
❌ Violating intellectual property or privacy rights
❌ Impersonating others or misrepresenting identity
❌ Posting false, misleading, or deceptive information
❌ Hate speech, discrimination, or incitement to violence
Service Abuse:
❌ Commercial use without authorization
❌ Attempting to manipulate algorithms or exploit bugs
❌ Reselling or redistributing App content
❌ Using VPNs to access different regional pricing (fraud)
❌ Creating multiple accounts for free trials or bonuses
❌ Harassing other users or our staff
Misrepresentation:
❌ Presenting AI-generated content as factual or historical
❌ Claiming the App provides genuine spiritual revelations
❌ Using content to deceive or manipulate others
❌ Exploiting vulnerable individuals with App content
5.3 Enforcement: We may, at our sole discretion:
Remove or disable violating content
Suspend or terminate accounts
Report violations to authorities
Take legal action
6.1 Monetization Model:
Free Tier: Limited features with ads
Virtual Currency: Gold Coins (common use) and Diamond Coins (premium use)
Subscriptions: Weekly, Monthly, Yearly plans
3-Day Free Trial: For new subscribers
6.2 Virtual Currency:
Gold Coins & Diamond Coins:
Used to purchase in-app items, stories, characters, features
Purchased via Google Play billing in local currency
Non-refundable except as required by law
Non-transferable between accounts
No cash value - cannot exchange for real money
No expiration on purchased coins
Forfeited if account deleted
6.3 Subscriptions:
Plans:
Weekly: [Local Price]/week - renews every 7 days
Monthly: [Local Price]/month - renews every 30 days
Yearly: [Local Price]/year - renews every 365 days
Features: Unlimited stories, unlimited AI chat, ad-free, all characters unlocked, bonus Diamond Coins
3-Day Free Trial:
New subscribers only
Requires valid payment method
Auto-converts to paid subscription after 72 hours
Cancel 24+ hours before trial ends to avoid charge
One trial per user (lifetime)
Auto-Renewal:
⚠️ Subscriptions automatically renew unless cancelled
Charged at current price (may increase with notice)
Cancel anytime via Google Play > Subscriptions
No refunds for unused time after cancellation
6.4 Pricing:
Displayed in local currency based on Google Play region
Includes applicable taxes (GST, VAT, sales tax)
Regional variations apply
We may change prices anytime (subscribers notified 7-30 days in advance)
6.5 Payment Processing:
All transactions via Google Play billing
We do NOT store payment credentials
Google Play Terms and payment policies apply
6.6 NO REFUNDS:
All payments are FINAL and NON-REFUNDABLE except:
Required by law (Consumer Protection Act, etc.)
Technical error preventing delivery
Unauthorized/fraudulent purchase
Google Play 48-hour refund window
No Refunds For:
Change of mind
Unused coins or subscription time
Dissatisfaction with features
Mistaken purchases
Better deals offered later
Refund Requests: support@crevolveinfosoft.com with subject "REFUND REQUEST" (within 7 days)
6.7 Taxes: You are responsible for all applicable taxes. GST invoices available upon request for Indian users.
6.8 Payment Failures: If payment fails, Premium access suspended immediately. Update payment method in Google Play.
7.1 Privacy Policy: Your use is governed by our Privacy Policy (incorporated by reference). You must review and accept it.
7.2 Data Collection: We collect:
Account data (name, email, DOB)
Usage data (device info, IP address, interactions)
AI chat conversations and prompts
Payment/transaction data (via Google Play)
Analytics and performance data
7.3 Data Use: For:
Providing and improving the App
Generating personalized stories
Training AI models
Security and fraud prevention
Marketing (with consent)
Legal compliance
7.4 Data Sharing: With:
AI Providers (OpenAI, Anthropic, Google) - for content generation
Cloud Hosting (AWS, Google Cloud, Azure) - for storage
Payment Processors (Google Play) - for transactions
Analytics Services (Google Analytics, Firebase) - for insights
Legal Authorities - when required by law
7.5 International Transfers: Your data may be transferred to and processed in countries outside India (primarily USA) with different data protection laws. By using the App, you consent to these transfers.
7.6 Data Security: We implement reasonable security measures but cannot guarantee absolute security. You assume risk of unauthorized access.
7.7 Your Rights (Indian users under DPDP Act 2023):
Access your data
Correct inaccurate data
Request deletion (subject to retention obligations)
Withdraw consent
File complaints with Data Protection Board
Exercise Rights: Email support@crevolveinfosoft.com with subject "DATA RIGHTS REQUEST"
7.8 Data Retention:
Active accounts: Retained while account active
Deleted accounts: Most data deleted within 30 days
Legal compliance: Some data retained 3-7 years
Anonymized data: Retained indefinitely
8.1 How to Delete: Email support@crevolveinfosoft.com with subject "ACCOUNT DELETION REQUEST"
8.2 Effects:
Account deactivated within 30 days
Personal data deleted (subject to legal retention)
ALL virtual currency (Gold/Diamond Coins) forfeited - NO REFUNDS
Unused subscription time forfeited - NO REFUNDS
Deletion is permanent and irreversible
8.3 Data Retention After Deletion:
Anonymized/aggregated data (indefinitely)
Legal compliance records (up to 7 years)
Backup copies (up to 90 days)
9.1 AS-IS SERVICE:
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
WE DISCLAIM ALL WARRANTIES:
❌ Merchantability, fitness for particular purpose
❌ Accuracy, reliability, completeness of content
❌ Uninterrupted, error-free operation
❌ Freedom from viruses or harmful components
❌ Results or outcomes from using the App
9.2 Content Disclaimer:
All content is FICTIONAL and generated by algorithms/AI
NOT verified, fact-checked, or validated
May be offensive, inaccurate, inconsistent, or inappropriate
NOT intended to be relied upon for any purpose
9.3 AI Limitations:
AI may produce errors, hallucinations, nonsensical outputs
AI may generate biased, offensive, or inappropriate content despite filtering
AI behavior is unpredictable and cannot be guaranteed
AI characters are NOT real entities and have no consciousness
9.4 Availability:
We do NOT guarantee 24/7 availability
Maintenance, downtime, and technical issues may occur
Features may change or be discontinued without notice
9.5 Third-Party Services:
We are NOT responsible for Google Play, AI providers, or other third-party services
Their terms and privacy policies apply
9.6 Health Disclaimer:
NOT a substitute for professional medical, psychological, or psychiatric care
If experiencing emotional distress, seek professional help
May not be suitable for individuals with mental health vulnerabilities
⚠️ CRITICAL - READ CAREFULLY
10.1 Maximum Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
₹1,000 (One Thousand Indian Rupees), OR
Amount paid by you in the 12 months preceding the claim
10.2 Excluded Damages:
WE SHALL NOT BE LIABLE FOR:
❌ Indirect, incidental, special, consequential, punitive damages
❌ Loss of profits, revenue, data, business opportunities
❌ Emotional distress, psychological harm
❌ Cost of substitute services
❌ Business interruption
❌ Unauthorized access or data breaches
❌ AI-generated content that is offensive or harmful
❌ Service interruptions, errors, or malfunctions
❌ Third-party actions or failures
❌ Loss of virtual currency or account data
10.3 Applies Even If: We were advised of possibility of such damages.
10.4 Consumer Rights: Some jurisdictions do not allow limitation of liability for personal injury or certain damages. In such cases, our liability is limited to the minimum extent permitted by law.
11.1 Your Indemnity: You agree to indemnify, defend, and hold harmless Crevolve Infosoft, its officers, directors, employees, and agents from:
Claims arising from your use or misuse of the App
Your violation of these Terms
Your content or activities
Infringement of third-party rights
Your breach of representations or warranties
11.2 Defense: We reserve the right to assume exclusive defense and control of any indemnified matter. You must cooperate with our defense at your expense.
12.1 By You: Delete your account by emailing support@crevolveinfosoft.com
12.2 By Us: We may suspend or terminate your account immediately without notice if:
You violate these Terms
Your payment method fails
We receive legal orders
Your account is involved in fraudulent/illegal activities
We believe termination is necessary to protect the App or users
Your account is inactive for 24+ months
We discontinue the App (with 30 days' notice)
12.3 Effects:
License to use App immediately terminates
You must stop all use and delete the App
We may delete your data anytime after termination
Virtual currency and subscriptions forfeited without refund
Outstanding payment obligations survive
Sections 4 (IP), 9 (Disclaimers), 10 (Liability), 11 (Indemnity), 14 (Disputes) survive termination
13.1 Service Changes: We may, without notice:
Modify, suspend, or discontinue any features
Change pricing or virtual currency costs
Update AI models or content generation
Implement new limitations or requirements
13.2 Terms Changes: We may update these Terms at any time by:
Posting updated Terms in the App
Sending notice to your email
Displaying in-App notification
Material changes effective 30 days after notice. Continued use = acceptance.
13.3 Disagreement: If you don't agree to changes, stop using the App and delete your account.
14.1 Governing Law: These Terms are governed by Indian law (Information Technology Act 2000, DPDP Act 2023, Contract Act 1872, Consumer Protection Act 2019) without regard to conflict of law principles.
14.2 Jurisdiction: Subject to arbitration below, disputes are subject to EXCLUSIVE jurisdiction of courts in Mumbai, Maharashtra, India.
14.3 MANDATORY ARBITRATION:
⚠️ READ CAREFULLY - AFFECTS YOUR LEGAL RIGHTS
Any dispute arising from these Terms or the App shall be resolved by binding arbitration administered by the Indian Council of Arbitration or Mumbai Centre for International Arbitration (MCIA).
Arbitration Terms:
Seat: Mumbai, Maharashtra, India
Language: English
Arbitrators: One (1) arbitrator mutually agreed or appointed by institution
Governing Law: Arbitration and Conciliation Act, 1996
Award: Final, binding, enforceable in any court
Costs: Each party pays own attorneys' fees. Arbitration fees split equally unless arbitrator determines otherwise.
14.4 CLASS ACTION WAIVER:
YOU WAIVE YOUR RIGHT TO CLASS ACTIONS. Disputes resolved only on INDIVIDUAL BASIS, NOT as class action, consolidated action, or representative action.
14.5 Informal Resolution: Before arbitration, send written notice to support@crevolveinfosoft.com with subject "DISPUTE NOTICE" describing the dispute. We'll negotiate in good faith for 60 days.
14.6 Exceptions to Arbitration:
Intellectual property infringement claims
Requests for injunctive relief
Small claims court matters (up to ₹5 lakhs)
14.7 Time Limit: You MUST commence disputes within ONE (1) YEAR of the cause of action arising, or claims are PERMANENTLY BARRED.
Pursuant to IT Act 2000 and DPDP Act 2023:
Grievance Officer:
Name: Ajay Singh
Company: Crevolve Infosoft
Email: support@crevolveinfosoft.com
Hours: Monday-Friday, 10:00 AM - 6:00 PM IST
Filing Grievances:
Email: support@crevolveinfosoft.com
Subject: "GRIEVANCE - [Brief Description]"
Include: Name, account email, detailed description, supporting documents
Acknowledgment: Within 48 hours
Response: Within 15 business days (may extend to 30 days)
External Remedies:
Data Protection Board of India (DPDP violations)
Consumer Disputes Redressal Commission (consumer issues)
Cyber Crime Cell (IT Act violations)
Courts (per Section 14)
16.1 Entire Agreement: These Terms, Privacy Policy, and Cookie Policy constitute the entire agreement between you and Crevolve Infosoft.
16.2 Severability: If any provision is invalid, it will be modified to the minimum extent necessary or severed. Other provisions remain in effect.
16.3 Waiver: Our failure to enforce any right does not waive that right. Waivers must be in writing.
16.4 Assignment:
You: Cannot assign these Terms without our written consent
Us: May freely assign to affiliates, successors, or acquirers
16.5 No Third-Party Beneficiaries: No third party has rights under these Terms (except third parties expressly referenced in Indemnification).
16.6 Force Majeure: We are not liable for delays/failures due to events beyond reasonable control (natural disasters, pandemics, wars, government actions, cyberattacks, third-party service failures).
16.7 Independent Contractors: These Terms do not create partnership, agency, or employment relationship.
16.8 Electronic Communications: Your electronic acceptance constitutes a legally binding agreement. Electronic records and signatures are valid under IT Act 2000.
16.9 Export Control: You will comply with all export/import laws. You are not in a restricted country or on denied-party lists.
16.10 Notices:
To You: Via email to registered address or in-App notification
To Us: support@crevolveinfosoft.com with appropriate subject line
16.11 Statute of Limitations: Claims must be brought within ONE (1) YEAR from accrual or are permanently barred.
16.12 Google Play Terms: Your use is also subject to Google Play Terms of Service and policies.
16.13 Beta Features: Beta/experimental features provided "as is" without warranties and may be discontinued anytime.
16.14 Feedback: Feedback you provide becomes our property. We may use it freely without compensation.
Crevolve Infosoft
Email: support@crevolveinfosoft.com
For Specific Issues:
General Support: "SUPPORT REQUEST"
Payment/Billing: "PAYMENT ISSUE"
Refunds: "REFUND REQUEST"
Data Rights: "DATA RIGHTS REQUEST"
Account Deletion: "ACCOUNT DELETION REQUEST"
Grievances: "GRIEVANCE - [Topic]"
Disputes: "DISPUTE NOTICE"
GST Invoice: "GST INVOICE REQUEST"
Response Time: 2-10 business days depending on issue complexity
BY USING THE APP, YOU ACKNOWLEDGE:
✅ You have READ and UNDERSTAND these Terms
✅ You AGREE to be legally bound by all provisions
✅ You understand this is ENTERTAINMENT ONLY - NOT real past-life information
✅ You understand AI content is FICTIONAL and may be inaccurate/inappropriate
✅ You understand payments are NON-REFUNDABLE (except legal requirements)
✅ You understand subscriptions AUTO-RENEW unless cancelled
✅ You WAIVE class actions and agree to ARBITRATION
✅ You accept all risks of using the App
✅ You are 18+ years old (or have parental consent if 13-17)
END OF TERMS OF SERVICE
Last Updated: January 8, 2025