aol password recoery

HOW CAN I RECOVER MY AOL ACCOUNT?

Written by Sara Manuel and from Overblog

Having trouble remembering your username? Use your account recovery phone number or email address to recover it.

If you can not sign in because you have forgotten your username, you can use the mobile phone number, the recovery phone number or the recovery email address linked to your account to retrieve it.

1. Go to the account sign-in page.

2. Click Trouble signing in?.

3. Enter your mobile number, recovery phone number, or recovery email address.

- You must have access to this phone number or email address and it must already be linked with your account.

4. Click Continue.

5. Click Yes, send me a verification code.

- We’ll send a code to the phone number or email address you provided.

6. Enter your verification code.

7. Click Continue.

8. Choose the account you'd like to sign in to.

We will only show you the accounts linked to the phone number or the email address to which we send your verification code. If you do not see the username you are looking for, it means that the phone number or email address you provided is not linked to this account.

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WHAT SHOULD I DO IF MY AOL ACCOUNT WAS HACKED

AOL might seem like a dying service, but it’s still one of the five most popular internet services in the world. Particularly in the US, people are holding onto this forerunner of the email/social media movement that has exploded over the past few decades into a multi-trillion dollar industry.

Well, those millions of users recently got a scare when AOL announced a security breach that affected an unnamed number of accounts. If you were hit by this virus, you need to get on it right away. Here’s what to do:

Step One: Change Your Password

If you can access your account, then you need to change your password pronto. Sign into your account, and go to this page to change it. AOL will ask you a security question that you provided the answer for when signing up. Don’t remember the answer? Hit Forgot answer, and an email will be sent to your alternate email address linked to the account.

security question - AOL account hacked

From here you can go to the General Account Information page and select Change Your Password.

change password - Aol account hacked

choose password - AOL account hacked

When deciding on a new password, keep these smart tips in mind:

Use lowercase and uppercase letter combinations.

Add in a few punctuation marks or other special characters.

Don’t use your mother’s maiden name or other obvious public info.

Throw in some numbers for good luck.

Step Two: Review & Verify Your Personal Details

Hackers will immediately try to gain control of your account by adding their own contact information to the account. Check each area of the account information including Name, Email, and Account Recovery Information. If anything was added or changed, this is a clear indicator that someone has messed with your account.

personal information - AOL account hacked

Step Three: Beef Up Your Security

Two-factor authentication is the latest way to keep hackers out of your account. Even if they somehow get your username and password, without the verification code, access will be denied. Two-step authentication requires users to enter a code that is sent to your chosen mobile device each time they want to log in.

Turn on two-step authentication in your Settings menu. Click the Set Up link under the Two-Factor Authentication section. The page explains how the process works, and then you can click Get Started (the blue button on the bottom) to get things going.

2FA get started - AOL account hacked

Step Four: Secure Other Accounts

A tragically common mistake people make is using the same password for all of their online accounts. This is like having one key for all the doors in your house. Once someone makes a copy of that key, they can enter your home from any point they want.

If you’ve made this mistake already, change the passwords quickly, and make them all different. Think your Facebook account was hit? Find out how to regain control of hacked Facebook accounts here.

This is true of all online accounts like Twitter, Gmail, banking sites, and more.

Step Five: Debug Your Computer

Viruses are rampant among hackers today. They are easily installed by unsuspecting surfers, and these nefarious bugs give the hacker full-access to your computer. If this happens, even changing the passwords won’t help because the hacker will gain access to the new information instantly.

Whenever anything suspicious is happening, you should automatically run an antivirus. There are many good options for free or pay, so there’s just no excuse not to.

Step Six: Get Help If You Can’t Get Into Your Account

If you’re locked out of your AOL account, this probably means the hackers changed your password. If that’s the case, you can try to get back in by resetting the password. Click here or hit Forgot password on the login screen.