Privacy Policy

1. Introduction

This Privacy Policy explains how PaoUp (the “Application”) collects, uses and protects your personal information. We are committed to protecting your privacy and ensuring the security of your data.

2. Types of data collected

When using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Data about cosmetic products (name, brand, category, opening date, expiration date).
Photos of cosmetic products (optional, at your discretion).
Your email (for account creation and/or receiving notifications).
Your phone number (optional).
Your date of birth (to send you special gifts on your special day from our service).

3. Usage Data

Usage data is collected automatically when using the Service.

Usage data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device unique identifier, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information sent by your browser whenever you visit our Service or access the Service via a mobile device. Below is a non-exhaustive list of usage data content:

Hardware model
Operating system and version
Screen size and density
Language and country
Unique device identifiers (e.g., IDFA)
Time zone
Device mute status (related to the reminder feature)

To enhance user experience, we have integrated data analytics tools into the Application. These tools do not collect health data or confidential user data and are used solely for targeting crash reports and A/B testing for new features and designs. Details include:

Device information
Screen size
OEM name
Model
System information
OS name
OS version
OS build
Time zone
System language
Location information
Locale
Country region
Application information
Application name
Application build
Application version number
SDK name
SDK version

4. Data Collection and Usage

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.

The Application uses third-party services that may collect information used to identify you.
Links to the privacy policies of third-party service providers used by the Application:

• Apphud

• Amplitude

• Firebase

5. Use of Your Personal Data

We do not share your personal information with third parties except in the following cases:

When it is necessary to provide the functionality of the Application (e.g., sending notifications).
If required by law.
With your consent.

6. Device Permissions

Camera permission: Used to access the camera or capture images and videos from the device for adding photos of cosmetic products to the product card.
Microphone permission: Allows access to and recording of audio from the user’s device microphone. A voice control feature for visually impaired users is planned.
Other permissions: Access to the gallery (to select photos from existing images), access to notifications (to send expiration date alerts).

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

8. Your Rights

You have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Delete your personal information.
Opt out of receiving notifications.

9. Payments and Payment Information

9.1. Payment Processing:

- If you choose to purchase a paid version or subscription of our Application, we use third-party payment systems to process your payments.
- We do not store your credit card or other payment details. This information is processed directly by the payment systems in accordance with their privacy policies.
- We may collect information about your transactions, including the date and time of payment, payment amount, and transaction status for accounting and support purposes.

9.2. Use of Payment Information:

- Payment information is used solely to process your payments and provide access to paid features of the Application.
- We do not share your payment information with third parties except when necessary for payment processing or as required by law.

9.3. Security of Payment Information:

- We take reasonable measures to protect your payment information but cannot guarantee absolute security.
- We recommend reviewing the privacy policies of the payment systems we use.

10. GDPR Privacy

Legal Basis for Processing Personal Data Under GDPR

We may process Personal Data under the following conditions:

Consent: You have given your consent for processing Personal Data for one or more specific purposes.
Performance of a Contract: Providing Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations.
Legal Obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital Interests: Processing Personal Data is necessary to protect your vital interests or those of another natural person.
Public Interests: Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate Interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly clarify the specific legal basis that applies to the processing and, in particular, whether providing Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Your Rights Under GDPR

The Company is committed to respecting the confidentiality of your Personal Data and ensuring you can exercise your rights.
Under this Privacy Policy and by law if you are within the EU, you have the right to:

Request access to your Personal Data.
Request correction of any inaccurate or incomplete Personal Data.
Object to processing of your Personal Data if we rely on legitimate interests as the legal basis.
Request deletion of your Personal Data where there is no compelling reason for its continued processing.
Request the transfer of your Personal Data to you or a third party in a structured, commonly used, machine-readable format.
Withdraw your consent at any time.

Exercising Your GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation, and objection by contacting us. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service before the change becomes effective and update the "Last Updated" date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us via email: paoup.care@gmail.com

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