Support

Welcome to the PackSaví  Support page. Here you’ll find answers to common questions, troubleshooting steps, and ways to contact us if you need further assistance. 

Frequently Asked Questions (FAQ)

• How do I back up my packs?

Go to the Zip Center on the Star Features screen after you purchase the Star Upgrade. Open Zip Center, select Backup, . A copy of your app data will be saved in the App's Storage or your device’s Downloads folder - whichever location you choose.

• Can I restore my app data (packs)?

Yes. From the same Zip Center, choose Restore and select a valid backup file. Note: restores will reset the app to the chosen backup. and  overwrite current packs.

• Why do I see ads?

Ads appear in the free version of the app. You can remove ads by purchasing the Star Upgrade in the app. Tap the Home Screen Star for details

• What's included in the Star Upgrade?

The Star Upgrade sets the app to Ad Free status enabling interruption free use. Additionally, the upgrade enables Active Text sharing, Backup & Restore, and unlocks the custom Theme Colors palette! See the details on the Star Upgrade and Star Features screens by tapping the Home Screen Star.