OIW - OIS - Retail Options - Traffic & Mood - ROV - Contact OIS

OIS knows so many details even before they entered a store to every part of their experience thereafter:

• Age
• Where they were prior? Where do they go next?
• When they entered, how many times have they entered?
• What they looked at, via traffic sensors.
• What they LIKED. Mood OIS is triggered via sensors on any display/product.
• OIS gives insight and understanding into customer habits via their mood.
• Sell more and predict sales tomorrow.
• What they bought. What they looked at but did not buy?
• How was their mood when the sale was finished?

Every part of the retail experience becomes data registered in a database for historical and management purposes. If you want to understand your Ship, you need data; constant, critical on a massive scale which allows you to understand and evaluate more about your customers, what they want to see and what they want to buy; or what they wanted to buy although it is too much? The milk was placed at the rear of the store for a reason... Base that against how much that passenger spent to be on the Ship; what else can be automated for greater convenience? What else can be learned without asking?

Specific Staff can access and view traffic/mood/POS patterns for any specific store, restaurant, bar, Ship, day, week, month, or ? Information like described can be used in dozens of ways, here are just a few:

• Keeps management current on dozens of statistics.
• App based Real-Time monitoring and forecasting.
• Customer-to-staff ratios during peak hours, traffic locations, shows or events.
• Helps designate times, where a store/location should close and knows when to open.
• What amount and type of traffic is expected to staff accordingly.
• Traffic patterns through each store, theater, buffet, etc.?
• Track window shoppers , lookers, browsers.
• Who patronizes what business, bar, event.
• Comprehensive conversion based upon marketing.
• Location-tracking to pinpoint where customers stand within a six-foot radius of a sensor.
• Discover sales opportunities not seen visually. Product placement.
• Develop sales strategies, customer needs. Increase satisfaction.
• Predicts who, when and where someone will go shopping.
• OIS can integrate into cabin television commercials for age, tastes, previous purchases.
• OIS uses patterns, selects consumers to buy a product, enter a store, attend an event.
• Any point of theft. GPS higher priced items. Sensor pads auto billing?
• Grabs the age and mood of customer in front of any display/product showcase, etc.
• Register Sales mood. Sell more, predict sales trends, seasonal and named brand items.
• Salesperson's mood, performance, maybe a night person should not be on morning shift?
• Timestamp of stay.
• Time standing in line waiting to pay.
• Decrease operating costs by knowing what happened and will happen tomorrow.
• What store/restaurant/pub to open next.

It may sound far-fetched and quite impossible to get such information, shuffle it and comprehend it. Unless you get your passengers to give a little up by being part of the actual system. They will since it involves their safety even if it means extra personnel placed in higher traffic areas during specific times. On most Vessels the passengers are integrated on the surface. The OIS system is a full on retail GPS observation system, gathering Traffic, Mood and Sales statistics within that one space or across the whole Ship.