Support

Out The Door – Support

About the App

Out The Door is a voice-guided routine timer designed to help you stay on schedule and get out the door on time. The app announces the current time at regular intervals, so you always know where you stand in your routine—without constantly checking your phone.

Key Features

Create custom daily routines with multiple tasks
Voice announces the current time at your chosen interval
30-second warning before your final task (Pro)
Runs reliably in the background
Light and dark themes
12-hour or 24-hour time format

Free vs. Pro

Free Plan

1 routine
10-minute voice announcement intervals
Default device voice

Pro Plan

Unlimited routines
All interval options: 1, 5, 10, 15, 30 minutes, or hourly
30-second countdown warning
Premium "Emma" voice
Includes a 7-day free trial

Frequently Asked Questions

1. The app isn't speaking when I leave the app. How do I fix this?

Make sure the app is allowed to run in the background:

Do not force-quit the app—just go to the Home screen
Make sure your phone is not in Silent Mode or Do Not Disturb
Ensure your volume is turned up
iPhone: Settings → Out The Door → enable Background App Refresh

2. How do I change the voice announcement interval?

Open your routine → tap Edit → go to Voice Announcements → select an interval. Free users are limited to 10-minute intervals; Pro users unlock all interval options (1, 5, 10, 15, 30 minutes, or hourly).

3. What is the 30-second warning?

Pro users can enable a special voice reminder that plays 30 seconds before the final task ends. Enable it in your routine settings under "30 Second Warning."

4. How do I create a new routine?

Home screen → tap My Routines (folder icon in the top right) → tap the + button → name your routine → add tasks with times → tap Save.

5. How do I restore my purchase on a new device?

Go to Settings (gear icon) → scroll down to "Restore Purchases" → tap it. Your Pro status will restore automatically if you're signed into the same Apple ID.

6. The app crashed or won't open. What should I do?

Try the following steps:

Force-quit the app and reopen it
Restart your iPhone
Ensure you're running iOS 14 or later
Update to the latest version in the App Store
If issues continue, contact support below

7. How do I cancel my subscription?

Subscriptions are managed by Apple: Settings → [Your Name] → Subscriptions → Out The Door → Cancel Subscription

8. Does the app collect my data?

No personal data is collected. Your routines remain on your device. A device identifier is used only for trial management. See our Privacy Policy for full details.

Contact Support

If you still need help, we're happy to assist!

outthedoorapp@gmail.com

Please include:

Device model (e.g., iPhone 15)
iOS version (Settings → General → About)
Description of the issue
Screenshots (optional but helpful)

We typically respond within 24–48 hours.

Links

Last Updated: December 2025

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