QuickBooks is a popular accounting software program that many small business owners use to track their financial information. One of the most powerful features of QuickBooks is the ability to sync accounting data between QuickBooks and other programs — like Salesforce. Unfortunately, the QuickBooks sync feature can sometimes cause problems. This article will explain how to troubleshoot when the QuickBooks database server is active but QuickBooks is not opening.
QuickBooks Database Server Manager
Opening the Database Server Manager in QB Desktop to monitor and manage your QuickBooks Database Server Manager Stopped working unexpectedly. This is usually preceded by a message that says QuickBooks is unable to communicate with the database server. This problem can also occur if the service is disabled in the QuickBooks Database Server Manager.
How to Install QuickBooks Database Server Manager?
Firsty, Download QBs DataBase Server Manager Setup from the official site of Intuit.
After Download click on installation.
Accept the terms and conditions then click next.
Now Go to Custom and networks over there choose the installation type.
The two options will appear , select one.
Then you have to give the license number and product number.
Follow the installation steps and complete the process.
After the installation is done follow the steps and set up the database manager.
Why QB Database Server Manager Stopped Working?
There are many reason that has restrict the user to access company file , below there are some main reason behind it:
Installation of firewalls is not regular.
Main Reason behind this database issue is an improper system.
The QuickBooks Program is restricted from using the internet by Windows Firewall.
Incomplete installation of QuickBooks Database Server.
How to Spot that Database server is not working?
You cannot access any company file.
The quickbooks database server manager updates will not be successful
There will be many multi-user errors in QuickBooks.
QuickBoooks will display an error message “QBDBMgrN is not running on this computer” on workstations.
How to Solve Database Server Manager Issue in QuickBooks?
Follow the steps below to isolate the problem and fix Database server issue for good:
Solution 1 - Restart QuickBooks Database Server Manager
If QuickBooks Program is Installed Fully:
Open QuickBooks Desktop on your system.
Go to files and select “Open or Restore Company”.
Over there search for the company file.
Then click on Open file in multi-user mode.
Login and go to company files , over there Close Company/Logoff.
After this company file will be closed on the server.
Go to the “Window Start” menu.
From there open QuickBooks Database Server Manager
If Database Server Manager is installed:
From the start menu go to the control panel.
Select Administrative tool.
Click on the service list and restart by right clicking on QuickBooksDBXX.
Also Read: QuickBooks Database Server Manager - Resolve the Multi-user Problem
Solution 2 - Use QuickBooks File Doctor
Download and install QuickBooks File Doctor.
After that open the dashboard of QBFD over there select the file you want to repair.
And the repair will start.
In the end restart your system.
Solution 3 - Repair your QuickBooks Desktop Installation
Go to the control panel and uninstall QuickBooks.
Click repair and your issue will be resolved.
Conclusion
In this article we have read why QB database manager stops and how we can spot it even though we have seen the rectifying solutions to the error.