Many organizations lack clarity around their protocols to support equitable deliberation and restorative repair work when reports of misconduct have been made. Understanding your organization's existing processes, identifying information gaps, and assessing areas for improvement are key parts of building organizational safety and care.
Grievance reports is a term we employ throughout this guide to identify reports of misconduct, and/or violations of community guidelines, such as safe space policies.
Who is this for?
This assessment process has been designed to provide insight to organizations on the alignment between governance practices and values.
Established, developing, or early-stage organizations all might benefit from engaging with this guide and evaluating organizational practices surrounding grievance reports on an ongoing basis. Board members, executive/leadership teams, staff, or other members of organizational communities might use this process to focus on improving organizational capacity and community safety.
Process - Outline of a process for arranging this assessment within a group
Facilitator guide - Information for facilitator(s) of assessment process
Survey - An optional survey for assessment participants to reflect on the organization’s current policies and practices, and prepare for a group discussion
Reflection Discussion - Instructions and questions to facilitate a group reflection discussion. The questions could also be used independently by organizers when designing policies
Glossary - A selection of important terms in this guide
About - Project background