WORK SAMPLES
WORK SAMPLES
Embedded Files
Selected Community Work & Case Highlights
The CM Guide – WhatsApp Community
The CM Guide – WhatsApp Community
A professional community for aspiring and current community managers across Africa to learn, connect, and grow. The community serves as a peer-learning hub where members share insights, ask questions, and access resources for professional growth.
Role
Community Associate responsible for moderation, member onboarding, engagement, and supporting community initiatives, including the first cohort bootcamp.
What I Did
Onboarded and welcomed new members with structured welcome messages
Enforced community guidelines to maintain a safe and respectful environment
Initiated and facilitated daily and weekly conversations to boost engagement
Supported bootcamp facilitators and guided discussions for cohort members
Managed announcements, pinned messages, and overall community structure
Outcomes / Impact
Fostered active participation and increased discussion threads
Maintained a structured, safe, and engaging environment for over 250 members
Successfully supported the first bootcamp cohort with positive participant feedback
Built foundational systems for sustained engagement and growth
WHATSAPP BOOTCAMP GROUP
WhatsApp group used to support and facilitate the first CM Guide bootcamp cohort through announcements and guided discussions.
This experience strengthened my ability to manage WhatsApp-based communities, support learning cohorts, and build systems that encourage trust and participation in early-stage professional communities.
Strong Women Small Boxes (SWSB)
Strong Women Small Boxes (SWSB)
Strong Women Small Boxes is an entrepreneur-focused community that supports women-led small businesses with clarity, guidance, and shared learning. The community uses social media and group engagement to educate, encourage, and connect members.
Role
Community Associate responsible for managing social media community engagement on LinkedIn and Instagram, and supporting ongoing community interaction.
What I Did
Managed the SWSB LinkedIn and Instagram pages with a focus on community-first content
Created and posted engagement-driven content aligned with the community’s mission
Responded to comments and messages to encourage conversation and connection
Helped reinforce the community’s values through consistent communication
Supported visibility and engagement for community initiatives and conversations
Outcomes / Impact
Increased audience interaction across LinkedIn and Instagram posts
Strengthened the sense of community and belonging among followers
Maintained consistent brand voice aligned with SWSB’s purpose
Supported ongoing growth of the entrepreneur community through social engagement
Engagement-Focused Community Posts
These posts were created as part of a recurring Friday Gratitude series to encourage reflection, conversation, and community appreciation among women entrepreneurs.
ONBOARDING DOCUMENT
Onboarding document created to welcome new members, explain the community purpose, and set clear participation guidelines.
Content Strategy Contribution (2026)
Based on this insight, I helped shape a content strategy that prioritizes carousel-based content on LinkedIn to encourage deeper engagement, longer viewing time, and increased visibility within the SWSB community.
This process showed that community management and content strategy are deeply connected. Listening to how a community responds, testing formats, and adjusting direction based on insight is key to building trust and sustained engagement.
This approach now informs how we plan, create, and evaluate content within the SWSB community.
Community Building Through Content (YouTube)
A personal YouTube project built to explore how consistent, value-driven content can be used to attract, engage, and retain an online audience over time.
Role
Creator and Community Manager responsible for audience growth, engagement, and content direction.
What I Did
Built and managed the channel from the ground up
Grew the channel to over 4,000 subscribers, reaching monetization
Engaged actively with viewers through comments and feedback
Observed audience behavior to refine content themes and delivery
Used content as a primary tool for community connection and trust
Impact
Developed an engaged audience that returned consistently
Sustained long-term growth through audience-first content decisions
Gained hands-on experience managing a creator-led community at scale
YouTube Studio overview screenshot
YouTube Studio overview highlighting subscriber growth and the scale of a creator-led community.
Audience-Resonant Content
This specific content strongly connected with the audience, generating high interaction and signaling alignment between topic, timing, and community interest.
This project reinforced that community can be built through consistency, responsiveness, and shared value, even without a formal community platform.
By engaging directly with audience feedback and observing content performance, I learned how to:
Translate audience response into content decisions
Build trust through ongoing interaction
Use content as a tool for sustained community connection
These lessons now inform how I approach community management across platforms, programs, and brands.
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