The Project
My role in this project was as generalist product designer and my responsibilities ranged from user research, wireframing, prototyping, etc. The duration of the project was from August 2025 through January 2026.
The Challenge
The Problem: Travelers often don't know where to find the best exchange rates or how to understand the local value of their money.
Key Pain Points: Through user interviews, I identified that travelers struggle with "what’s the best rate," "what’s the total amount after fees," and understanding how products/services are valued differently in various countries.
The Goal: To create a seamless experience where users can find the best exchange rates with ease while gaining cultural context.
The Design Process
From Paper to Digital: I iterated through multiple paper wireframes to ensure all necessary elements, like a map and search bar, were included to address user pain points.
User-Centered Features: I focused on a currency converter as a core component, allowing users to navigate between "Exchange" and "Country" information easily.
Usability Insights: Testing revealed that users wanted a "page-to-fit" screen, a combination of a search bar and map, and a minimal navigation design.
The Final Solution
Refining the Experience: The final mockups addressed feedback by incorporating accessible visuals, a search bar dropdown menu, and more intuitive icons.
Accessibility First: I prioritized a clear information hierarchy to reduce "visual noise" for neurodivergent users and maintained high contrast for users with low vision or those in high-glare environments.
Impact: One user noted that the cultural facts were a "cool addition" that would help them navigate their destination with more confidence.
The Future
Moving Forward: I plan to integrate a real-time API for live fluctuations and a "best rates nearby" feature that uses geolocation to identify physical kiosks with the lowest commission fees.