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Parent-Staff communication is a vital cornerstone to maintain the unique partnership between the school and parents. Teachers are the parents’ first point of contact for academic questions in all grades. Advisors are the key point of contact for general support questions. The teacher or advisor is also an important link of communication from the OHVA administrative office to the parent. There are times, administration will choose to become a part of the communication team with staff, students and learning coaches. Administrative participation may be needed to provide real time action and resolution for the academic needs of the student.
Administrative presence will help facilitate the process. Participation in all meetings and communications will be at the discretion of the administration.
Parents/Learning Coaches should contact teachers or advisors first, and if no response has been received after 24 hours during the school week, they may contact principals before contacting other administrators. Administrators will reply in a timely manner, but parents should allow 48 hours during the school week for administrators to respond. Respectful, productive communication is expected parent to staff, and staff to parent.
Appropriate Communication
Appropriate Communication
Parent/Learning Coach phone conversations with any staff that include profanity, uncontrolled anger, shouting, or threats will not be permitted. If parent behavior is disrespectful or inappropriate in this manner, the conversation will revert to written communication only.
Threats will be taken seriously and forwarded to the appropriate law enforcement personnel.
Parents/Learning Coaches are expected to maintain responsiveness to email, newsletters, and phone communication with the advisor, teacher(s) and the school. Professional, courteous two- way communication is always encouraged.
Harassment/Discrimination Prohibited
Ohio Virtual Academy is committed to providing an environment that is free from all forms of discrimination, which includes sex discrimination, gender-based discrimination, sexual harassment and sexual violence, and providing equal employment opportunities as regulated by Title VII and Title IX, and to insuring the accessibility of appropriate grievance. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Lead Title Coordinator: Shana VanGrimbergen
Contact Shana VanGrimbergen for any of the above harassment or discrimination items, and she will provide guidance and information according to your request or report.
Email: svangrimbergen1@k12.com
Phone: 419-482-0948, ext. 7293
Address: 1690 Woodlands Dr. Suite 100
Maumee, OH 43537
For further information on notice of nondiscrimination, visit the OCR Website for the address and phone number of the office that serves your area or call 1-800-421-3481.
Please refer to the definitions and complaint processes as provided for discrimination in the Student Behavior & Code of Conduct in the handbook, which may apply as necessary to staff, parents and Learning Coaches.
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