What is Mobility Management?

Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community's needs.

• encourages innovation and flexibility to reach the "right fit" solution for customers

• plans for sustainability

• strives for easy information and referral to assist customers in learning about and using services

• continually incorporates customer feedback as services are evaluated and adjusted