Online Archive mailboxes are available for Office365 users with the correct license. The advantage of online archives (also known as In-Place archives), is that older emails are automatically archived in a separate archive mailbox.

Every Outlook mailbox comes with an Archive folder. Users can move emails to their archive folder to clean up their inbox or use the Archive button for this. The difference between this folder and the Online Archive is that the Archive folder is part of the primary mailbox of the user.


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Another problem with PST files is that they can only be accessed from the computer where the PST file is located. The online archive, for example, can also be accessed from Outlook Online or the Outlook App.

Shared and Resource mailboxes also have an Exchange Online Archive mailbox, but these are limited to 50GB. If you need a larger archive for a shared mailbox you will need to assign an E3 or E5 license to the mailbox.

The Exchange Online Archive is enabled by default for your users. When you want to use the online archive you will have to enable it either per user or for your entire organization. To enable it we can either use the Microsoft Exchange Admin Center or PowerShell.

These methods are great if you only need to enable the archive mailbox for a couple of Office 365 users. When you want to enable the archive mailbox for all or multiple users in your organization you can better use PowerShell.

The online archive mailbox needs to be enabled per mailbox. The advantage of PowerShell is that we can easily select all users or a group of users. First, open PowerShell and connect to Exchange Online:

When your online archive is running out of storage you can enable auto-expanding archive if your license supports it. Auto-Expanding Archive can be enabled for the whole tenant or for a specific user. There are however some restrictions that you will need to keep in mind before enabling it:

When you search for an item in Outlook it will by default search in the current mailbox. To search in the online Archive as well you will need to select All Mailboxes next to the search field.

Using the outlook online archive is a great way to reduce the mailbox space and keep your inbox clean. Make sure that you inform your users about the policies and when emails are moved to the archive folder.

The default Exchange Online Archiving policies are for most situations more than fine, they give a nice balance in quickly finding emails when users are searching and keeping the primary mailbox at a decent size.

No, that is not possible at the moment: -us/exchange/clients-and-mobile-in-exchange-online/archive-client-and-compliance-&-security-feature-details?tabs=Client-features#clients-supported-by-exchange-online-archiving

Hi

I am trying to find the best way to archive. Several of our employees are hitting the size limit of local installs on their computers. After reading this article, I am very interested in exploring archiving to the cloud. You mentioned that this can be done with certain versions of Office 365. Would you be able to tell me what version you have to have in order to archive to the cloud?

Hi,

consider we have multiple accounts in Outlook desktop- one one Exchange Online, others on Exchange On-Premise. Now, after online archive took place, the option to manually archiving is gone from Outlook completely. How can I turn back on my loved PSTs at least for my EOP accounts?

Something to note, after doing my research on the archive in shared mailboxes. It only shows in the Outlook client if certain criteria are met.

1) appropriate Office license being used

2) user has automapping set to true for the shared mailbox (if you delegate mailbox access via a Security group like 99% of the world does, the archive will not be visible)

I wanted to express my appreciation for the insightful article you wrote about EOA (Exchange Online Archiving) and how to implement it effectively. I recently encountered a situation where a user requested the application of a specific policy to automatically move emails older than 6 months to the archive. However, I have a few questions that I hope you can help me with:

Great article! I have one question. If I want to disable the Online Archive it states that after 30 days the data will be deleted and a new archive will start. However, once I disable the online archive will that data be restored to the regular inbox and be deleted after the 30 days? Or will it go back to the regular inbox and not be deleted?

I know this is a few months ago but I have seen this previously when an AUX archive is provisioned backend then PST import job performed (ie: migrating from on-premise that was 300GB+ in size). End result a Primary mailbox, Main archive plus 2 auxiliary archives (not auto expanding). The main and auxiliary archives are various sizes, what I am wondering if we turn on auto expanding, if it will sort itself out and move data across them as expected (100GB on the mail archive and 1st auxiliary). Microsoft say it will but would be nice to know if anyone else has gone though this.

The archive will expand after reaching 90% of the storage limit, but it can take 30 days. Did you recently add a large bulk to it? Otherwise, I would recommend contacting Microsoft in this case, they can look into why the archive is not expanding or why the mailbox is not archiving.

Hi Ruud,

I understand that soft deleted mail (so mail deleted from Deleted items) is kept in the Recoverable items folder for 14 days and will than be permanantly deleted but in case of deploying an Online Archive it is moved to the Recoverable items folder of the online archive for another 14 days before purging?

Furthermore, what I am missing is the retention policy on the content of an Online Archive. I assume that everything in the online archive will stay there forever (except for the Recoverable items from the previous sentence)?

Mark

The Online Archive will indeed be kept forever. Except if you create a retention policy that deletes emails that are x years old for example. src: -us/microsoft-365/compliance/set-up-an-archive-and-deletion-policy-for-mailboxes?view=o365-worldwide

Thanks for the article! We just enabled this for 2 users as a test, And thought the email was removed from the Inbox according to the selected policy (1 Yr, move to online archive) nothing is in the archive folder!! Its been 24 hours now. I kinda need that email. ? Thanks for any advice.

Great article! Helped out an M365 online archiving newbie! And your comment on July 11th with the command to manually force the archive process for a user helped resolve an issue I was experiencing with the Policy tab not showing on folder properties in a shared mailbox! Thanks for posting this!

Hi,

I have a question regarding online archive.

So, default policy is that every item older >2 is being automatically archived/put into this folder.

1.) this default policy, can it be turned off or can we just over-ride it with custom policies?

2.) auto-expand, is it something we need to configure first or? how does it work exactly?

Kr,

Dino

Use the information in this article to enable or disable an archive mailbox by using the Exchange admin portal or by using PowerShell. Also learn how to run an automated diagnostic check on a user's archive mailbox to identify any problems and suggested resolutions.

You must be assigned the Mail Recipients role in Exchange Online to enable or disable archive mailboxes. By default, this role is assigned to the Recipient Management and Organization Management role groups on the Permissions page in the Exchange admin center.

When you enable the archive mailbox, items in the user's mailbox that are older than the archiving policy assigned to the mailbox will be moved to the new archive mailbox. The default archive policy that is part of the retention policy assigned to Exchange Online mailboxes moves items to the archive mailbox two years after the date the item was delivered to the mailbox or created by the user. For more information, see Learn about archive mailboxes.

It might take a few moments to create the archive mailbox. When it's created, Active is displayed in the Archive status column for the selected user, although you might need to refresh the page to see the change of status.

After you disable an archive mailbox, you can reconnect it to the user's primary mailbox within 30 days of disabling it. In this case, the original contents of the archive mailbox are restored. After 30 days, the contents of the original archive mailbox are permanently deleted and can't be recovered. So if you re-enable the archive more than 30 days after disabling it, a new archive mailbox is created.

The default archive policy assigned to users' mailboxes moves items to the archive mailbox two years after the date the item is delivered. If you disable a user's archive mailbox, no action will be taken on mailbox items and they'll remain in the user's primary mailbox.

You must be a Microsoft 365 global admin to use the archive mailbox diagnostic check. Also, this feature isn't available in Microsoft 365 Government clouds, Microsoft 365 operated by 21Vianet, or Microsoft 365 Germany.

Explain to users how their archive mailbox works, and how they can interact with it in Outlook on Windows, macOS, and the web. The most effective documentation will be customized for your organization. But for basic instructions, see Manage email storage with online archive mailboxes.

An Outlook online archive mailbox can store older email messages where they won't occupy space in your primary mailbox. This specialized mailbox appears alongside your other mailbox folders in Outlook.

An administrator enables your archive mailbox and also sets the policies that control when emails will be moved to archive and how long they will be saved there for you. Additionally, you may be able to modify the standard policy settings to further manage the size and performance of your primary mailbox. And, if enabled, you can manually move or set rules to auto-move messages to the online archive. ff782bc1db

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