First of all, what is a health care system? Sometimes called a health system, it is an organization of people, institutions, and resources that deliver health care services to meet the health needs of groups of people. They can occur in specific settings such as homes, educational institutions, workplaces, public places, communities, hospitals, and clinics. They also include efforts to address the things that impact health, such as access to healthy food, mental health, and poverty.
Oral health is related to the health of the rest of the body (systemic health) and likewise, the health of one’s body affects their oral health. Unfortunately, dental care and medical care are mostly separate in the U.S (as well as in other parts of the world). Dental care is much less available to those communities that have the highest rates of dental disease due to its high fees which places an “undue burden of dental disease on the most vulnerable Americans who face barriers to accessing dental care”[1]. Since poor oral health can affect systemic health, the costs of lack of dental care can increase the costs of medical care.
In this module, you will learn about the various oral health care systems that exist in the United States. Then, you will be able to utilize your knowledge to explore Washington’s state health insurance. Lastly, we will discuss the problematic issues that arise when patients with dental problems go to a hospital emergency room rather than a dentist for care.
Do you think oral health and medical health should be kept separate? Why or why not?
Write out your response in Classroom
Private insurance is typically offered through your employer in an employer-sponsored plan, but not all services like dental or vision may be included in the health benefits package. In such cases where the employer-sponsored plan does not fit the employee's health needs, they may want to consider shopping in the Health Insurance Marketplace. In either case, it is important to learn about the different types of health insurance models. Two popular insurance types are the PPO and HMO insurance models.
This type of plan allows patients to pay less if the provider is within the plan’s network. Additionally, enrollees may use out-of-network doctors, hospitals, and providers without a referral at an additional cost[2].
This type of plan limits coverage to doctors who have a contract with the HMO and out-of-network coverage is restricted except in an emergency. Additionally, HMO enrollees are usually required to live or work in the service area to be eligible for coverage. However, HMOs offer more integrated care encompassing various health types of health professionals such as dental and therapy. In this regard, HMOs tend to focus on prevention and wellness[2].
Example Private Dental Plan Booklet
Enacted in 1965, Medicaid was signed into law alongside Medicare. Since then, every state, including the District of Columbia, and the U.S. territories must offer health coverage to low-income and the elderly. In this mandate, the Federal government establishes certain parameters for all states to follow, however permits each state to administer its Medicaid program differently. This allowed for variations in Medicaid coverage across the country where states may expand beyond the parameters set forth by the Federal government. For example in Washington state, the Medicaid program is called Apple Health. Eligibility for Medicaid is generally based on income level to help support low-income families and individuals.
Additionally, under federal law, Medicaid requires states to cover certain groups such as:
Low-income families or individuals age 19 through 64 at or below 133% of the Federal Poverty Line (FPL)
Qualified pregnant women and children
Individuals with disabilities, which includes blindness
People receiving Supplemental Security Income (SSI)
Non-citizens may be eligible for Apple Health [More info]
Apple Health enrollment period
Along with the Essential Health Benefits outlined by the Affordable Care Act of 2010, Apple Health also covers:
Limited dental and vision care for adults
An interpreter for appointments arranged through the provider (if you do not speak English)
Example Apple Health Plan Overview
Medicare is a national health insurance program for people in the U.S. regardless of income who are age 65 or over and certain younger people with disabilities. This program is financed through Federal government expenditures and through payroll taxes from people throughout their working careers[3]. Additionally, Medicare is split into four parts that cover different services and have different costs. While Medicaid is a welfare assistance program that varies across states, Medicare is a Federal health insurance program that is mostly the same everywhere around the U.S.
It is important to remember that Medicare only covers dental care that results in a hospital stay (Part A or B), but does not cover routine dental care like dental examinations, fillings, dentures, or regular dental cleanings. Regular dental care would otherwise be covered if the individual elects to include dental coverage in their Part C Medicare Advantage plan. More information about Medicare Dental Coverage can be found here.
Four Parts of Medicare:
Part A - Hospital Coverage
Covers inpatient care in hospital, skilled nursing facility care, hospice, in-home healthcare services
Part B - Medical Coverage
Services from doctors and other healthcare providers, lab tests, preventive exams, and medical equipment
Part C - Medicare Advantage
Permits individuals to have extra benefits and protection through a private health insurance company
Part D - Prescription Drug Coverage
Helps cover the cost of prescribed drugs
Uninsured patients may still be able to afford medical or dental care in cases where the provider offers a type of Sliding-Scale-Fee payment system. This type of system is a payment option for the uninsured where a discount is applied to the typical cost of treatment and is based on the patient's ability to pay. Sliding-Scale payment options are required for Federally Qualified Health Service (FQHC) clinics to offer for their patients[5]. Otherwise, uninsured patients may be asked to pay out-of-pocket for services provided at any other type of health clinic.
Sometimes people go to the hospital emergency department (ED) when encountering non-emergent dental pain and infections. Although ED physicians may prescribe immediate, symptomatic relief with antibiotics and opioids (painkillers), emergency room treatment is typically a poor use of resources for dental issues and does not go far enough to address the root cause of the issues they are experiencing. These patients are instead, referred to community dentists on an urgent basis to receive the dental treatment they need where they are appropriately prescribed antibiotics and/or opioids as needed. On the contrary, it is important to note that dental pain that leads to fever, severe pain, vomiting, and/or swelling does call for an emergent scenario. Such cases of acute dental infection are severe, which can be life-threatening[6].
In one study, hospital visits related to dental pain resulted in opioid and antibiotic prescriptions at the cost of $402 in hospital costs per visit[7]. Rather, patients could have gone straight to the dental provider to receive the same, if not better care. In doing so, patients can avoid the costs of the hospital emergency room which is typically three times higher than the cost at a dental office[8].
Unfortunately, this scenario is all too common and ED visits for non-traumatic dental conditions have greatly increased over recent years[8]. The American Dental Association reports an increase from 1.1 million dental-related ED visits in 2020 to 2.2 million in 2021. Within this increase, 65% were either Medicaid enrollees or uninsured. Nationally, Hispanics and other minorities sought dental care at the ED more frequently than non-minority groups[8]. As a COHA, it will be important for you to disseminate information about the use of the ED for dental-related pain and infection.
You are currently working as a COHA at the emergency room and encounter a 62-year-old Caucasian female who states that starting last night she has had very significant pain in her left lower jaw. The patient states that she can feel an area with her tongue and one of her teeth that appears to be fractured. The patient states that the pain in her left lower teeth kept her up last night. The patient states that the pain continues to be very severe at 9/10. She states that the pain is like a throbbing heartbeat in her left jaw. The patient denies fevers or chills. She denies purulent drainage from her gum line. However, the patient does believe that there may be an area of pus accumulating in her gum line. The patient denies nausea or vomiting. She denies recent dental trauma to her knowledge.
Scenario 1:
After ER visit, the patient is reluctant to follow up with a dental provider as her pain and symptoms are no longer a bother, and doesn’t want to pay anymore than she has to. What would you suggest to the patient to encourage them to seek professional dental care? Think of at least two follow-up questions the patient might ask and address those questions as part of your response.
Scenario 2:
Suppose you ran into this person before the ER and that her pain was around a 5 or 6 out of 10. How would you approach the conversation to sway her to find urgent dental care instead? What would you suggest if her pain was at a 10 out of 10? Think of at least two follow-up questions the patient might ask and address those questions as part of your response.
Write out your response to either scenario in Classroom.
Simon, L. (2016). Overcoming Historical Separation between Oral and General Health Care: Interprofessional Collaboration for Promoting Health Equity. AMA Journal of Ethics, 18(9), 941–949. https://doi.org/10.1001/journalofethics.2016.18.9.pfor1-1609
Type of plan and provider network. (n.d.). HealthCare.Gov. Retrieved February 26, 2022, from https://www.healthcare.gov/choose-a-plan/plan-types/
Casey, M. (2014). Medicare and Medicaid : How Can We Afford Them? National Issues Forums Institute.
Parts of Medicare | Medicare. (n.d.). medicare.Gov. Retrieved February 26, 2022, from https://www.medicare.gov/basics/get-started-with-medicare/medicare-basics/parts-of-medicare
Federally Qualified Health Center. (2021, January). Cms.Gov. Retrieved February 27, 2022, from https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/fqhcfactsheet.pdf
Robertson, D. P., Keys, W., Rautemaa-Richardson, R., Burns, R., & Smith, A. J. (2015). Management of severe acute dental infections. BMJ: British Medical Journal, 350(8001), h1300-4. https://doi.org/10.1136/bmj.h1300
Sun, B. C., Chi, D. L., Schwarz, E., Milgrom, P., Yagapen, A., Malveau, S., Zunqui Chen, Chan, B., Danner, S., Owen, E., Morton, V., & Lowe, R. A. (2015). RESEARCH AND PRACTICE. Emergency Department Visits for Nontraumatic Dental Problems: A Mixed-Methods Study. American Journal of Public Health, 105(5), 947–955. https://doi.org/10.2105/AJPH.2014.302398
Association of State and Territorial Dental Directors. (2020, January 22). Policy Statement: Reducing Emergency Department Utilization for Non-Traumatic Dental Condition. Astdd.Org. Retrieved February 27, 2022, from https://www.astdd.org/docs/reducing-emergency-department-utilization-for-non-traumatic-dental-conditions-january-2020.pdf