From an early stage in my academic journey, I knew I wanted to pursue a career in pharmacy. Taking the initiative in high school, I became a nationally certified pharmacy technician (PTCB), solidifying my interest in the field. My passion was further validated when I was accepted into the University of South Carolina College of Pharmacy’s Gamecock Pharmacy Assurance Program. This unique opportunity allowed me to interview for pharmacy school while still in high school and matriculate directly into the PharmD program upon completing my undergraduate prerequisites.
Initially, I envisioned a career in retail pharmacy. In January 2020, while completing my undergraduate coursework, I began working as a pharmacy technician at Publix Pharmacy, later transitioning into a pharmacy intern role. This hands-on experience proved invaluable, providing me with an early familiarity with brand and generic medications, strengthening my patient communication skills, and helping me navigate workplace interactions. Additionally, my experience in the retail setting deepened my understanding of pharmacy school coursework—particularly in community pharmacy practice lab (PHMY 670) and self-care (PHMY 750) — where I applied my knowledge to patient counseling on common disease states.
My time in retail pharmacy fostered a deep appreciation for patient care. I enjoyed building relationships with patients, getting to know our regular customers, and serving as a trusted resource for their medication needs. However, I also experienced the fast-paced, high-pressure nature of the retail environment firsthand. While I greatly respected the pharmacists in this setting, I began to question whether the demanding 12-hour shifts and high-stress workload aligned with my long-term career aspirations. This realization motivated me to explore other avenues within pharmacy, ultimately leading me to an unexpected yet exciting new direction.
One day, I received an email from my professor, Dr. Reeder, about a niche area of pharmacy that focused on health economics, outcomes research, and non-dispensing roles—topics that had only been briefly covered in our curriculum. My only exposure to these concepts had come from PHMY 780, Outcomes Design and Assessment, where I learned to analyze clinical trials and interpreted literature to make evidence-based pharmacy decisions. Intrigued, I attended an informational meeting with Dr. Reeder and a small group of students, where I was introduced to managed care pharmacy—a field I had never previously considered.
At this meeting, Dr. Reeder shared an exciting opportunity: the Carolinas Affiliate of the Academy of Managed Care Pharmacy (AMCP) was offering $1,000 scholarships for students to attend AMCP’s annual meeting. I eagerly applied and was fortunate to receive the scholarship, allowing me to travel to San Antonio, Texas, for the conference. At the time, I had never met the fourth-year pharmacy student who also received the scholarship—until I picked her up for our ride to the airport. This seemingly small moment turned into a valuable professional connection, reinforcing the importance of networking and shared passions in shaping one’s career.
Attending the AMCP Annual Meeting was a turning point in my pharmacy journey. Immersed in the world of managed care, I gained a profound appreciation for its impact on optimizing medication use, improving patient outcomes, and shaping healthcare policies. Managed care pharmacy focuses on evidence-based strategies such as formulary management, medication therapy management, and cost-effective healthcare solutions—all areas that align with my interests. The following semester in PHMY 850 (Healthcare System Management), I had learned the fundamentals of insurance and the role of managed care organizations in healthcare. Attached is my notes from the managed care pharmacy lecture in PHMY 850, which outlines the fundamentals of the managed care model and defines the difference of this model versus a Fee-For-Service model (Artifact 1). The lecture provided a strong foundational understanding of managed care pharmacy, equipping me with essential knowledge of its core principles and the pharmacist's role in this field. This classroom experience, combined with my exposure at the AMCP conference, solidified my desire to pursue a career in managed care pharmacy.
One of the most inspiring moments of the conference was attending the Student Chapter Meeting, where I learned how AMCP student chapters were promoting managed care awareness within pharmacy schools. Motivated by these student leaders, my colleague and I decided to establish an AMCP chapter at the University of South Carolina to increase awareness of this underrepresented field among our peers.
Following the conference, a group of four students and I took on the challenge of founding the AMCP Student Chapter at our college. As the chapter’s first president, I dedicated myself to educating students about managed care pharmacy. This endeavor required significant effort and perseverance, especially given the initial unfamiliarity surrounding managed care among both students and faculty. We organized speaker events featuring managed care pharmacists, held discussions on residency opportunities, and provided insight into the daily responsibilities of pharmacists in this field. Attached is an executive meeting agenda from our AMCP chapter, outlining our monthly meeting plans and our ongoing efforts to establish and expand the club at the University of South Carolina (Artifact 2). The goal was to bridge the gap between our classroom experiences in PHMY 850 and real-world managed care pharmacy practice.
Despite initial challenges such as low event turnout, the chapter gradually gained momentum as awareness and interest grew. As my academic journey progressed and I began clinical rotations, I transitioned leadership to another founding member, who continues to expand the chapter’s reach. Seeing the chapter flourish today fills me with immense pride, as I know I played a foundational role in its success—even if I did not fully witness its growth during my tenure as president.
Through this experience, I learned a crucial lesson: pursuing your passion often requires stepping outside your comfort zone. Had I not taken the leap to explore managed care pharmacy, I might never have discovered a field that aligns with both my clinical interests and my desired work-life balance. While I deeply value my retail pharmacy experience and the skills I gained, branching out beyond traditional career paths allowed me to find a role that excites and motivates me. This journey has reinforced my commitment to continuous learning, professional growth, and advocacy for a field that has profoundly shaped my career aspirations
Artifact One: Fundamentals of Health Insurance Lecture; Course PHMY 850: Healthcare Systems & Management; Lecture by Ismaeel Yunusa, PharmD, PhD, Assistant Professor University of South Carolina College of Pharmacy
Artifact Two: University of South Carolina's Academy of Managed Care Pharmacy (AMCP) Student Chapter's Executive Meeting Agenda. Meeting was held virtually on 9/24/24
From the moment I entered pharmacy school, my goal was to take full advantage of every opportunity to grow both professionally and personally. One of the most transformative concepts introduced early in my education was interprofessional collaboration—a team-based approach where healthcare professionals from different disciplines work together to optimize patient care. This concept was first introduced to me during my first year in PHMY 690: Transforming Healthcare, an interprofessional course that brought together students from 12 different health professions. Working in small teams alongside future physicians, nurses, social workers, and physical therapists, I gained a foundational understanding of how collaborative care improves patient outcomes. This experience ignited my interest in healthcare quality improvement and led me to join the Institute for Healthcare Improvement (IHI)—a student organization dedicated to advancing patient care through interdisciplinary teamwork.
As an active member of IHI, I saw firsthand how pharmacists play an integral role in collaborative care. The organization emphasized the importance of uniting students from pharmacy, medicine, nursing, and other disciplines to work toward a common goal: improving patient outcomes through quality improvement initiatives. Recognizing my passion for healthcare innovation, I was elected Co-President Elect of IHI, eventually transitioning into the Co-President role. This leadership position allowed me to work closely with students and professionals from multiple healthcare backgrounds, each offering a unique perspective on patient care. It also prepared me for one of the most impactful aspects of my pharmacy education—interdisciplinary rounds during my fourth-year rotations. Without my IHI experience, I would not have fully understood the vital roles of social workers, nurses, physicians, and physical therapists in shaping comprehensive treatment plans. This exposure deepened my appreciation for the team-based approach to healthcare and strengthened my ability to collaborate effectively with professionals across disciplines. Attached is the steering committee meeting minutes from IHI (Artifact 3)—a representation of how I learned to work within an interdisciplinary team beyond the classroom.
The first three years of pharmacy school are primarily dedicated to building a strong foundation in clinical knowledge. Students devote themselves to extensive studying, memorization, and learning how to apply their knowledge in healthcare settings. However, the true test comes in the fourth year, when we transition from the classroom to hands-on clinical rotations. This stage is particularly significant, as students submit ranked preferences and await placement through a highly anticipated matching process. Fortunately, I secured nearly all of my top-choice rotations—each aligning seamlessly with my career goals and interests. These experiences provided invaluable real-world exposure, allowing me to apply my knowledge while exploring my passion for serving underserved populations. One of my most unique and eye-opening rotations was at Kirkland Pharmacy, located within the South Carolina Department of Corrections. This was a required Advanced Pharmacy Practice Experience (APPE) elective (PHMY 984) and provided an in-depth look at correctional healthcare—a field I had never previously considered. This experience exposed me to disease states less commonly encountered in traditional community settings, including HIV, tuberculosis (TB), and hepatitis C.
During my rotation, I had the opportunity to conduct medication room inspections within the prison, ensuring compliance with safety and regulatory standards. I also delivered a presentation on Medication-Assisted Treatment (MAT) for substance use disorder, analyzing how MAT protocols in South Carolina compared to those in other states. My research examined the impact of these protocols on recidivism rates and patient outcomes, reinforcing my passion for substance use disorder treatment. Beyond clinical exposure, this rotation gave me valuable insight into formulary management and financial considerations in correctional pharmacy. I developed a deeper understanding of how medications are selected, procured, and distributed in a resource-limited setting, further highlighting the pharmacist’s role in optimizing healthcare for underserved populations. This experience also strengthened my interprofessional skills, as I regularly answered questions from physicians and collaborated with other healthcare professionals—a skill I had refined through my involvement with IHI. This experience solidified my passion for working with underserved populations and interprofessional collaboration, ultimately influencing my decision to apply for a residency program specializing in mental health and substance use disorder. I recognized the critical need for pharmacists in this field and the profound impact they can have on patient care.
Another pivotal rotation that shaped my perspective on pharmacy practice was my experience at Bryan Psychiatric Hospital. This was a required Acute/General Medicine Pharmacy Practice Experience (PHMY 963), where I gained in-depth exposure to psychiatric disorders such as bipolar disorder, schizophrenia, and major depressive disorder. This experience reinforced the importance of interprofessional collaboration in mental health care. At Bryan Psychiatric Hospital, daily inpatient rounds were conducted in specialized lodges, where patients were housed based on age and gender. Thanks to my prior experience with IHI, I was well-prepared to actively contribute during morning rounds, engaging as a key member of the treatment team. This rotation further highlighted the pharmacist’s role in mental health, solidifying my interest in psychiatric pharmacy.
A defining moment of this rotation was my opportunity to lead a medication group session alongside my preceptor. This interactive session allowed me to educate patients about their medications while fostering an open dialogue to reduce stigma surrounding mental illness. To make the session engaging, I designed an educational bingo game, helping patients reinforce key medication and disease state concepts in a fun and interactive way. This approach not only improved patient understanding but also provided meaningful social interaction—an essential component of mental health treatment. Attached is the bingo card I created for the medication group session (Artifact 4), illustrating my commitment to innovative patient education in psychiatric care. This experience deepened my appreciation for psychiatric care professionals and strengthened my commitment to serving underserved populations. It also reinforced the value of nontraditional pharmacy experiences, demonstrating how pharmacists can make a significant impact in specialized settings.
Through my diverse clinical rotations and leadership experiences, I have gained a profound appreciation for the pharmacist’s role in interdisciplinary healthcare. These experiences have shaped my professional identity, reinforcing my passion for working with underserved communities and advancing mental health and substance use disorder treatment. I have come to recognize the immense value of stepping outside traditional pharmacy roles to gain a well-rounded, adaptable skill set. Whether working in correctional healthcare, psychiatric pharmacy, or interprofessional leadership, I have learned that true patient-centered care requires collaboration, innovation, and a commitment to continuous learning. As I move forward in my pharmacy career, I am excited to apply these experiences to make a meaningful impact in the field—one that extends far beyond dispensing medications.
Artifact three: Steering Committee meeting agenda from 8/18/2023 led by co-presidents to create interdisciplinary events for all healthcare professionals
Artifact four: Metabolic syndrome BINGO for interactive learning during my Acute Care/General Medicine APPE (February 2024)
I have always embraced the philosophy that you learn something new every day, a mindset that has guided both my personal and professional growth. This belief is one of the key reasons I chose pharmacy as a career. Lifelong learning is the cornerstone of pharmacy, ensuring that healthcare professionals remain informed, adaptable, and capable of providing the highest quality patient care. As the field of pharmacy continues to evolve—through the introduction of new medications, advancements in pharmaceutical research, and updates to clinical guidelines—pharmacists must stay engaged in continuous education to meet the needs of their patients.
One of the aspects I find most exciting about pharmacy is the necessity for lifelong learning. Pharmacists are not only expected to master foundational knowledge during their education but must also actively engage in continuing education to remain up to date with emerging therapies, clinical guidelines, and medication safety practices. This commitment to professional development is essential for ensuring that patients receive the most effective, evidence-based treatments available. Beyond formal education, pharmacy also provides opportunities for learning through experience. Whether it is interacting with patients, collaborating with interdisciplinary teams, or addressing complex medication-related challenges, every day presents an opportunity to grow as a healthcare professional. The ability to continuously expand my knowledge and refine my clinical skills is one of the many reasons I am passionate about pursuing a career in pharmacy.
A pivotal classroom experience that taught me how to interact with patients of all backgrounds and disease states was PHMY 895: Clinical Assessment Lab. This course provided a fundamental foundation in patient counseling, reinforcing the pharmacist’s role in direct patient care. Through reviewing cases, answering clinical questions, and counseling patients on medications and treatment plans, I learned the importance of patient-centered communication. The course laid the groundwork for meeting patients on their level and ensuring they receive the best possible education and care. I have attached an artifact of my preparation for the oral assessments given in this course (Artifact 5), which showcases the structured approach to patient counseling that is essential in pharmacy practice.
One of the most transformative experiences during my pharmacy school journey was participating in a medical mission trip to the Dominican Republic. This opportunity allowed me to broaden my perspective on healthcare, patient care, and cultural competency in a way that no classroom experience could. Being immersed in a completely different environment—where English was not the primary language—and living with host families gave me a firsthand understanding of the challenges faced by patients in unfamiliar healthcare settings.This experience reshaped the way I approach patient interactions. I found myself relating my own feelings of uncertainty in a foreign country to those of patients navigating the healthcare system, particularly when receiving a new diagnosis. Many patients, especially those with limited health literacy or language barriers, may feel overwhelmed, anxious, or even fearful when faced with medical decisions. This realization deepened my sense of empathy and reinforced the importance of effective communication in patient care.
One particularly impactful interaction occurred when I helped counsel a Haitian-speaking patient who was struggling to understand her treatment plan for ovarian cysts. With the aid of a translator, we explained her medication regimen, potential drug interactions, and the overall treatment plan in Haitian Creole. The patient was incredibly appreciative, even hugging me as a sign of gratitude. This moment was a profound reminder of the value of communication in healthcare and the importance of breaking language barriers to ensure optimal patient outcomes.
Additionally, working with individuals for whom English was not the primary language gave me a greater appreciation for the barriers non-native speakers face when seeking medical care. While working in the pharmacy during this mission trip, another pharmacy student and I were responsible for translating prescriptions into Spanish to ensure that patients could accurately understand how to take their medications. This process was crucial for medication adherence and patient safety, reinforcing the importance of clear, patient-centered communication in healthcare. Artifact 6 includes examples of the Spanish prescription labels we created, demonstrating the impact of culturally competent communication in improving patient understanding and adherence.Through this experience, I gained a deeper understanding of cultural sensitivity and its essential role in building trust between healthcare providers and the patients they serve. This experience further strengthened my commitment to providing compassionate, inclusive, and accessible care to diverse patient populations. It also reaffirmed my belief that pharmacy extends far beyond dispensing medications—it is about understanding, connecting with, and advocating for patients, regardless of their background or circumstances.
This experience reshaped my perspective on lifelong learning. While I have always believed in continuous education, this trip taught me that learning is not confined to textbooks or lecture halls. True learning happens in real-world experiences—through immersion in different cultures, stepping outside of one’s comfort zone, and gaining firsthand insight into the challenges patients face. Traveling, engaging with diverse communities, and embracing new perspectives are just as valuable as formal education in shaping me into a well-rounded healthcare professional. Ultimately, my dedication to lifelong learning fuels my commitment to providing exceptional patient care. I look forward to embracing the challenges and advancements in this ever-evolving profession, knowing that each new experience—whether in a classroom, a clinic, or another country—will allow me to better serve my patients and contribute meaningfully to the future of pharmacy.
Artifact five: Preparation Case based Questions from PHMY 895. These were used in preparation for oral clinical lab presentations
Artifact six: Example of a prescription label created in Spanish by the pharmacy on medical mission trip