Feature list of Enjay Synapse as IP PBX Solution
API Integration
Music on Hold
Outward Conference
GSM / Analog Lines Support
Inward/Outward No Blocking
Auto Call Distribution (ACD)
Centralised Call Recording
Intelligent IVR
Integrated CRM
Contact Center Solutions
Voice Mail
Missed Call Alerts
Browser Based Management
Data Import/Export
Ring Groups / Call Queue
Softphone Support
Inbound / Outbound Calls
Customisable Reporting
Call Summary
Auto/manual Dial
Drill Down Reports
Voice Transcript Popup
DND Support
Work from Home
Live Call Monitoring
Spy / Barge / Whisper
Softphone (SIP) Support
Live Status
Scalable Architecture
Web click to Call