New retail managers will use communication, team-building, and time management fundamentals while leading others in a fast-paced retail environment.
Learners in the Foundations of Successful Leadership training course are former sales associates who were successful in their role and will now be responsible for leading a team of sales associates in a retail environment.
From an experience standpoint, most newly promoted retail managers will come to their new positions with multiple years of experience as retail associates.
Because of the experience of the audience in the course, class size should be limited to 15-18 learners per class in order to account for the discussions, questions, and answers that will arise.
The Foundations of Successful Leadership training course is delivered in one 8-hour workday. Because of the needs of the retail environment, organizations may be reluctant to send their newly promoted manager to training for an entire week. With that considered, this course will take managers away from their store for only one day, while still providing learners with helpful techniques in communication, team-building, and time management.
Foundations of Successful Leadership is to be delivered in a face-to-face environment like a training classroom or company meeting space. A corporate trainer would deliver this course in one workday (8 hours) to an audience of newly promoted managers. This classroom training is to be delivered after promoting a retail sales associate to a manager, but before they begin their new role.