Inbox and email managementCalendar scheduling and meeting coordinationTravel and logistics planningDocument preparation and formattingData entry and file organisationMeeting notes and follow-up actions
CUSTOMER SUPPORT
Responding to client enquiries professionallyOnboarding new clients and guiding them through processesHandling escalations and resolving issuesMaintaining client satisfaction and follow-upWriting customer-facing emails and responses
SALES SUPPORT AND BUSINESS DEVELOPMENT
Lead research and prospect list buildingCRM data entry and pipeline updates Writing sales proposals and follow-up emailsSales pipeline tracking and reportingPreparing pitch decks and business case documents
PROJECT AND OPERATION COORDINATION
Setting up and managing boardsTracking tasks, deadlines and team progressWriting SOPs (Standard Operating Procedures)Creating reports and performance dashboardsConfluence documentation and knowledge base management
RECRUITING AND HR SUPPORT
Posting and managing job listingsCV screening and candidate shortlistingScheduling interviews and coordinating with candidatesMaintaining applicant tracking spreadsheetsDrafting offer letters and onboarding documents
Not sure which service fits your needs? Send me a message and we'll figure it out together.