We’re a one-person operation — built by a pilot, for pilots. Thanks for flying with us.
Need help?
Email one.team@flynexhawk.com and we’ll get back to you, usually within 1–2 business days. Please include your device model, iOS version, and a short description (a screenshot helps a lot).
How do I sign in?
Open NexHawk, choose Sign In, and use your email and password. New here? Create an account from the same screen, then accept the Terms of Service to reach the map.
What do the plans include?
VFR unlocks charts, weather, and planning. IFR adds enroute charts and approach plates (and includes everything in VFR). Maverick bundles IFR plus the Afterburner suite (AI Copilot, Glass Cockpit, SkyScan, and more). Plans are billed every 3 months or yearly — never monthly.
How do I restore a purchase on a new device?
Go to Marketplace and tap Restore Purchases at the bottom. Signed into the same Apple ID, your subscriptions and one-time purchases will reactivate.
How many devices can I use?
Every plan includes 2 devices. The optional Extra Devices add-on raises that to 4. Manage your registered devices in Profile.
How do I cancel or get a refund?
Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions. Refund requests also go through Apple at reportaproblem.apple.com.
How do I delete my account and data?
Use the account-deletion option in the app, or email one.team@flynexhawk.com and we’ll remove your account and data.
Is NexHawk approved for navigation?
No. NexHawk is a supplemental situational-awareness aid for VFR/educational use and flight simulation. It is not certified avionics and must not be used as a primary means of navigation. Always rely on certified instruments and official charts/NOTAMs.
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