Privacy Policy – NET.PLAY

We provide users of the NET.PLAY mobile application (hereinafter, the “App”) with this Privacy Policy in order to inform them about how we process their personal data and protect their privacy.

NET.PLAY may modify this Privacy Policy whenever necessary. In the event of changes, users will be informed through the App or other means. Continued use of the App will imply acceptance of such modifications.

In accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and Law 34/2002 (LSSI-CE), the following information is provided:

1. Data Controller

Playconnect S.L.
Tax ID: B26686188
Address: Calle Argentona 4, Portal L, 28023 Madrid, Spain
Email: service.netplay@gmail.com

2. Purposes of Data Processing

Account Management

• Creation and access to the account

• Data: name, email, profile image

• Legal basis: performance of a contract

Service Provision

• Use of app functionalities (matches, chat, results)

• Data: profile data, sports activity

• Legal basis: performance of a contract

Ranking and Sports Profiling

• Generation of levels and rankings

• Legal basis: contract + legitimate interest

Service Communications

• Notifications (matches, activity)

• Legal basis: performance of a contract

Commercial Communications

• News and features

• Legal basis: user consent

Analysis and Improvement

• App usage analysis to improve the service

• Legal basis: legitimate interest

Legal Compliance

• Compliance with legal obligations

• Legal basis: legal obligation

3. Data Retention

• While the user maintains an active account

• Up to 6 years for legal compliance

• For the establishment, exercise, or defense of legal claims

4. Source of Data

• Data provided by the user

• Use of the App

• Shared content (images, text)

5. Data Recipients

Technology providers:

• Google Firebase

• Supabase

• Render

Some data may be visible to other users.

Data will not be shared with third parties unless required by law.

6. International Data Transfers

Transfers may occur with appropriate safeguards in place (such as Standard Contractual Clauses or similar mechanisms).

7. Security

Appropriate technical and organizational measures are applied, although no system is completely secure.

8. User Rights

You have the right to:

• Access your data

• Rectify inaccurate data

• Request deletion

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent

Contact: service.netplay@gmail.com
Response time: up to 1 month

9. Complaints

You may lodge a complaint with the Spanish Data Protection Authority:
https://www.aepd.es

10. Minimum Age

The App is intended for users over 16 years old.

11. Changes to this Policy

This Privacy Policy may be modified at any time. Users will be informed through the App.