Privacy Policies

We care about users data. Please read our privacy policy to know about you data.

Neon Horizon (“Neon Horizon”, “we”, “our”, or “us”) respects and protects user privacy.
This Privacy Policy is designed to clearly and explicitly disclose our data practices for all Virtual Reality games published by Neon Horizon on the Meta Quest / Meta Horizon platform.

This policy explains:

§ whether we collect user data
§ what specific data is collected
§ how the data is used
§ what data is NOT collected
§ how long data is retained
§ how users can request deletion

By using our applications, you agree to the data practices described in this Privacy Policy.

 1. Clear Declaration: Do We Collect User Data?

👉 YES. Our applications collect limited, non-personal user data.

This data is collected only to:

§ operate the game correctly
§ improve performance and stability
§ fix bugs and crashes
§ understand general gameplay behavior

👉 We do NOT collect personal or real-world identity information.

2. Categories of Data We Collect

We collect the following categories of non-personal and non-identifiable data:

2.1 Gameplay & Usage Data

This data relates directly to how the game is played.

Examples include:

§ game progress and checkpoints
§ levels completed
§ in-game actions and interactions
§ session duration and frequency
§ achievements and scores
§ difficulty or performance metrics
§ crash and error events

Purpose of collection:

§ improve gameplay mechanics
§ balance difficulty
§ detect bugs and crashes
§ enhance user experience

This data cannot identify you as a real person.

2.2 Device & Technical Information

This data helps ensure compatibility and performance across Meta Quest devices.

Examples include:

§ headset model (Quest 2, Quest 3, Quest Pro, etc.)
§ operating system version
§ hardware performance metrics (FPS, memory usage)
§ anonymized device identifiers
§ system logs and diagnostic data

Purpose of collection:

§ optimize performance
§ troubleshoot compatibility issues
§ improve stability across devices
 

2.3 Analytics & Diagnostics Data

We use basic analytics tools to understand overall app usage trends.

Examples include:

§ number of active users
§ session length
§ feature usage (aggregated)
§ crash frequency

All analytics data is:

§ anonymous
§ aggregated
§ not linked to personal identity

Purpose of collection:

§ improve product quality
§ identify technical issues
§ understand general user behavior
 

3. Data We Explicitly DO NOT Collect

To fully comply with Meta Horizon Developer Data Use Policy, we clearly state that we do NOT collect, store, or process the following:

§ ❌ Name, email address, phone number
§ ❌ Physical or mailing address
§ ❌ Username or Meta profile information
§ ❌ Payment or billing information (handled by Meta)
§ ❌ Camera data
§ ❌ Microphone or voice recordings
§ ❌ Photos or videos
§ ❌ Eye-tracking or hand-tracking biometric data
§ ❌ Facial data or body tracking data
§ ❌ Environmental or room-mapping data
§ ❌ GPS or precise location data
§ ❌ Social connections or contact lists

4. How We Use Collected Data

Collected data is used strictly and exclusively for:

§ enabling core game functionality
§ improving gameplay experience
§ fixing bugs and crashes
§ optimizing performance
§ ensuring compatibility with Meta Quest devices

👉 We do NOT use data for:

§ advertising
§ marketing
§ profiling
§ behavioral targeting
§ selling or renting data
 

5. Meta Horizon Platform Data

Our applications operate in compliance with Meta’s platform requirements.

§ We do not access Meta user profiles
§ We do not store Meta account identifiers
§ Any entitlement or purchase verification is handled directly by Meta
§ We do not retain Meta platform data beyond what is required for app functionality
 

6. Third-Party Services

We may use trusted third-party services strictly for technical operations, such as:

§ Unity Engine services
§ Unity Analytics (anonymous)
§ Unity Crash Reporting

These services:

§ receive only non-personal data
§ process data according to their own privacy standards
§ are used solely for diagnostics and analytics

We do NOT integrate:

§ advertising SDKs
§ marketing trackers
§ fingerprinting technologies
 

7. Data Storage & Security

We take reasonable and appropriate security measures to protect collected data, including:

§ encrypted data transmission (HTTPS)
§ restricted internal access
§ secure storage environments

We limit data access to authorized personnel only.

 8. Data Retention

We retain non-personal data only for as long as necessary to:

§ operate the game
§ analyze performance
§ resolve technical issues

After this period, data is:

§ deleted, or
§ permanently anonymized

9. User Rights & Data Deletion

Users have the right to request:

§ access to their data
§ correction of inaccuracies
§ deletion of collected data

How to Request Data Deletion

To request deletion, contact us at:

📧 neonhorizon.m@gmail.com

Please include:

§ game name

§ brief description of request

We will process valid requests within 30 days.

10. Children’s Privacy

Our games are not intended for children under 13.
  We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be reflected by updating the “Last Updated” date.

Continued use of our apps constitutes acceptance of the updated policy.

12. Contact Information

For questions, concerns, or privacy requests:

📧 neonhorizon.m@gmail.com