Information regarding the permissible use of restraint and seclusion was included in the previous section. The De-Escalation module is designed to support the spirit of the law through best practices for de-escalation so that restraint and seclusion may not be necessary. During this section, you will cover the following topics:
1. Introduction
2. Know the signs
3. Non-verbal stress and anxiety
4. Supportive body language
5. Re-establishing the relationship
At the conclusion of this section, you will have the opportunity to solidify your understanding with a scavenger hunt activity.
The following are the learning objectives of this section:
The learner will identify and practice verbal de-escalation techniques
The learner will identify potential triggers for escalated behavior