Vertical Living Phenomenon: A Stop-Gap Mitigating Prescription

VERTICAL LIVING PHENOMENON: A STOP-GAP MITIGATING PRESCRIPTION

Project Leader:
Research Team:
Associate Professor Dr. Sr. Wan Nor Azriyati Wan Abd. Aziz
Associate Professor Dr. Sr. Noor Rosly Hanif
Dr. Zairul Nisham Musa
Dr. Sr. Ainoriza Mohd Aini
Sr. Abdul Ghani Sarip
Dr. Peter Aning Tedong
Dr. Zafirah Al Sadat Zyed

ABSTRACT

Using examples drawn from four states in Malaysia—Federal Territory of Kuala Lumpur, Selangor, Johor, and Penang—this study investigates residents' satisfaction levels in low- and medium-cost vertical residential buildings. Satisfaction levels were assessed based on opinions regarding maintenance, cleanliness of common areas, and the availability and quality of facilities and amenities. This study also examines the role of JMB/MC and state interventions in governing vertical residential buildings, addressing key issues such as residents' behavior, legal implications, and management challenges.

The development of vertical residential buildings is increasing in Malaysia. While observations indicate that the living environment in low- and medium-cost vertical residential buildings is often unsatisfactory, empirical data suggests that residents perceive their buildings as well-preserved and managed. However, many residents feel disconnected from their communities, which may explain why they accept their living conditions despite the deterioration of social and physical aspects.

To enhance the sense of community, we propose an extensive awareness campaign through social and electronic media, aimed at educating residents of vertical residential buildings. Additionally, as a potential solution to foster a stronger community spirit, we suggest that management bodies incorporate individuals with a property management background to ensure better governance and overall living conditions.