Salon Policies

Scheduling appointments-All appointments are scheduled directly through Michelle via Text message only @ 914-400-7678 . This allows focus to stay on clients, not ringing phones. Texting welcome 24/7. Response times will vary according to time of day and will be answered as soon as possible. Please arrive on time and text upon arrival to check in with me directly . Although "Nails by Michelle" is located inside Oasis day spa (Dobbs Ferry location Only), there is no affiliation.

Payment Method- Cash Only , to be paid at time services are rendered. For added convenience ,there's a ATM located in the lobby of Oasis Day Spa. No debit or credit accepted.

Cancellation Policy-Please be respectful of the time allotted for your services by giving at least 24 hrs notice if you need to cancel or reschedule. Cancellations made without 24 hrs notice may result in 50% fee to be paid through Venmo , Zelle , or it will be added to your next appointment to be paid in Cash.

Gratuities- Always appreciated :) Not included in price of services.

Phones- The choice is yours ;) Nail services are performed in private room allowing for phone calls, reading, video watching , even joining a zoom meeting.

Age requirement-Must be at least 16 yrs of age. Spa atmosphere, equipments, and products not intended for children under 16 yrs of age.

Gift certificates -Must be presented at time of service. They are not redeemable for cash. They cannot be replaced if lost or stolen. Gift certificates price for services will be honored for 1 year. After said time, the total value of gift certificate will be applied towards current prices-remaining balance, if any, is to be paid in cash at time services rendered. If you make an appointment to use your gift certificate and do not show up (without notice), that gift certificate will be considered redeemed. For information on purchasing gift certificates please see its page.

Prices- All prices subject to change without notice.

Hours of Operation- 7 days a week by Appointment Only

Personal Property-Nails by Michelle cannot be responsible for lost or stolen items. Please leave valuables at home.