# Privacy Policy — Myra
**Effective:**19 July 2026
**Contact:** Boonyboonapp@gmail.com
Myra is an AI companion app. This policy describes what we collect, why, and
what you can do about it. It describes the app **as built** — every retention
period and deletion behaviour below is enforced in code, not aspiration.
---
## 1. Who we are
Myra is operated by boonwiz. Contact: boonyboonapp@gmail.com
## 2. Age requirement
**Myra is for adults (18+).** We ask for your date of birth once, at signup, and
the server refuses to create an account for anyone under 18. We keep the
declared date of birth so a blocked account cannot simply re-declare a different
age. You cannot change it yourself afterwards.
## 3. What we collect
**Account**
- A user identifier. You may use the app **without giving us an email address** —
"Start chatting" creates an anonymous account.
- Your display name (whatever you choose to be called).
- Your date of birth (see above).
- Your device timezone, used only to avoid messaging you at night.
**Conversations**
- The messages you send and the replies you receive.
- **Memories:** short factual notes the app extracts from your conversations so
a companion can remember things about you. You can see every one of these and
delete any of them at any time.
**Purchases**
- Subscription and in-app purchase records, processed by **Google Play** and
**RevenueCat**. We never see or store your card details.
- A ledger of in-app currency granted and spent.
**Technical**
- Token counts and latency for the AI service, used to monitor cost.
- A push notification token, if you enable notifications.
**We do not collect** your contacts, location, photos, microphone, or any
advertising identifier beyond what Google's ad SDK requires for a rewarded ad
you choose to watch.
## 4. What we do NOT do
- **We do not sell your data.** To anyone, ever.
- **We do not use your conversations to train AI models.**
- **We do not condition what a companion says on what you have paid.** The
conversation system is technically prevented from seeing your balance,
subscription tier, or spending — this is enforced by automated tests, not
policy.
- **We do not use notifications to pressure you into spending.** Frequency is
based on how long you have been using the app, never on whether you pay.
## 5. Who we share it with
Only the processors needed to run the service:
| Processor | Purpose | What they receive |
|---|---|---|
| **Supabase** | Database and authentication | Account data, messages, memories |
| **DeepSeek** | Generates companion replies | Recent conversation context |
| **Google Play / RevenueCat** | Purchases | Purchase records; we never see card details |
| **Google Firebase** | Push notifications | Notification token and message text |
| **Google AdMob** | Rewarded ads (only if you watch one) | Standard ad-serving data |
| **Render** | Hosting | Traffic to our servers |
## 6. How long we keep it
- **While your account is active:** your conversations and memories are kept so
a companion can remember you.
- **When you delete your account:** it becomes unusable immediately. Your data
is **permanently erased 30 days later** by an automated job.
- **After erasure**, financial records are retained with your identity removed —
they are accounting records and contain no personal data once anonymized.
- **Crisis-support records:** we record only that support resources were shown
and when. **We never store the message text** in those records.
## 7. Your rights
- **See your memories.** Every memory a companion holds is visible in the app.
- **Delete a memory.** One tap. It is excluded from future conversations and
cannot be re-learned from the same message.
- **Delete your account.** Settings → Delete account. No retention offer, no
survey, no obstacle.
- **Get a copy of your data**, or ask us to correct it: boonyboonapp@gmail.com
If you are in the UK/EU you have the usual GDPR rights (access, rectification,
erasure, restriction, portability, objection) and the right to complain to your
data protection authority.
## 8. AI disclosure
**Companions are AI characters, not real people.** The app says so before you
create an account, shows a persistent "AI" indicator in every conversation, and
reminds you periodically during long sessions. If you sincerely ask a companion
whether it is human, it will tell you the truth.
## 9. Crisis situations
If a message suggests you may be at risk of suicide or self-harm, the app
responds directly — not the AI character — with crisis support resources for
your region. **This is never charged, never counted against any limit, and
cannot be switched off.** Full protocol: https://sites.google.com/view/myra-privacy-policy/home/crisis-resource
Myra is not a counselling service, a crisis service, or a substitute for
professional care.
## 10. Security
Data is encrypted in transit. Access to production data is limited to the
operator. We are a small operation and do not claim certifications we do not
hold.
## 11. Changes
If we change this policy materially we will say so in the app before the change
takes effect.
## 12. Contact
boonyboonapp@gmail.com