Privacy Policy

MyLife | Memory
Developed by Kello Solutions
Contact: info@kellosolutions.com

Effective Date: 23.04.2026

1. Introduction

MyLife | Memory (“the App”) is designed to support individuals with memory impairments, including dementia, by helping them stay safe, connected, and organized.

Kello Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

2.1 Personal Information

We may collect the following:

• Name

• Date of birth

• Profile photo

• Emergency contact details (name, phone number, relationship)

• Address (home location)

2.2 Sensitive Information

• Real-time location data (only when enabled)

• Health-related reminders (e.g., medication schedules)

2.3 Usage Data

• App interactions (e.g., button usage, reminders completed)

• Device type and operating system

3. How We Use Your Information

We use collected data to:

• Provide core app functionality (SOS alerts, reminders, contacts)

• Share location with designated caregivers (when enabled)

• Send notifications and reminders

• Improve app performance and user experience

• Ensure user safety

4. Location Data

Location tracking is:

• Optional and controlled by the user or caregiver

• Used for safety features such as SOS alerts and “Where am I”

• Shared only with authorized contacts

You can disable location sharing at any time in Settings.

5. Data Sharing

We do not sell your personal data.

We may share data only with:

• Authorized family members or caregivers selected by the user

• Service providers necessary for app functionality (e.g., cloud hosting, notifications)

• Legal authorities if required by law

6. Data Storage & Security

We implement appropriate security measures, including:

• Encrypted data transmission (HTTPS)

• Secure cloud storage

• Access control and authentication

Despite our efforts, no system is 100% secure.

7. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Comply with legal obligations

Users or caregivers may request deletion at any time.

8. User Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Delete your data

• Withdraw consent

To exercise these rights, contact:
info@kellosolutions.com

9. Caregiver Access

Caregivers may manage user data (e.g., contacts, reminders) with consent.
It is the responsibility of caregivers to use the app ethically and protect user privacy.

10. Children’s Privacy

The app is not intended for children under 13. We do not knowingly collect data from children.

11. Third-Party Services

The app may use third-party services (e.g., maps, notifications). These services have their own privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted within the app with an updated effective date.

13. Contact Us

If you have any questions or concerns, please contact:

Kello Solutions
Email: info@kellosolutions.com

14. Consent

By using MyLife | Memory, you agree to this Privacy Policy and the collection and use of information as described.