Jet2.com offers passengers the flexibility to make changes to their bookings, including name corrections and full name changes. Here's a comprehensive guide to their name change policy:
1. Correcting Minor Spelling Errors:
Up to Three Letters: If you've made a minor spelling mistake of up to three letters in your name, you can correct this free of charge. Simply log in to the "Manage My Booking" section on the Jet2.com website to make the necessary amendments.
Four Letters or More: For spelling errors involving four letters or more, contact Jet2.com's customer service team by phone or email. They will assist in correcting the error without any additional fees, provided it's a genuine mistake and not an attempt to change the passenger.
2. Full Name Changes:
First Name Change: Jet2 Name Change policy allows one full name change per booking for a £40 administration fee per person, per one-way flight. This means if you're changing the passenger entirely, this fee applies.
Additional Name Changes: For any subsequent name changes beyond the first, you'll be charged the £40 administration fee plus any difference in fare between the original booking and the current price. If the new fare is lower, no refund will be provided.
3. How to Make Name Changes:
Online: Visit the "Manage My Booking" section on the Jet2.com website to make permissible changes.
Customer Service: Contact Jet2.com's customer service team for assistance with name changes or corrections.
Airport Sales Desk: You can also make changes in person at Jet2.com's airport sales desks.
4. Important Considerations:
Timing: It's advisable to make any name changes or corrections as soon as possible. While minor corrections can be made online, full name changes should be completed well in advance of your flight.
Documentation: For significant name changes due to legal reasons (e.g., marriage or divorce), be prepared to provide supporting documentation if requested.
Non-Refundable Flights: Jet2.com flights are generally non-refundable. If you need to cancel your flight, a refund may not be available. However, name changes offer an alternative to retain the value of your booking by transferring it to another individual.
For the most accurate and up-to-date information, always refer to Jet2.com's official policies or contact their customer service directly.