Privacy Policy 

Effective Date: November 5, 2025
Last Updated: November 5, 2025

1. Introduction

Welcome to MyDrive | CarDoc (“we,” “our,” or “us”).
This app is developed and operated by Kello Solutions.

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application (“App”).

By using MyDrive | CarDoc, you agree to the practices described below. If you do not agree, please discontinue use.

2. Information We Collect

a. Information You Provide

• Account Information: Name, email address, and optional car details when creating or updating your profile.

• Vehicle Data: Maintenance records, mileage, and documents you upload (e.g., registration, insurance).

• Support Requests: When you contact us through in-app support or email.

b. Automatically Collected Data

• Device Information: Device model, OS version, app version, and unique identifiers.

• Usage Data: How you interact with screens and features (for analytics and performance improvements).

• Crash Reports: Diagnostic and technical logs to help us fix bugs and improve reliability.

c. Optional Access (with Permission)

• Camera & Photos: To capture or upload maintenance-related images or documents.

• Files & Storage: To attach and save car-related files securely.

• Location (if enabled): For future features such as nearby service reminders — only with explicit consent.

3. How We Use Your Information

We use your data to:

• Provide and improve app functionality.

• Remind you of maintenance schedules and track service history.

• Store and organize your car documents.

• Respond to user inquiries and support requests.

• Analyze anonymized usage trends to improve app performance.

We do not sell or rent your personal information.

4. Data Storage & Security

• Your information is stored securely using encrypted local and/or cloud storage.

• Data is transmitted using HTTPS encryption.

• Access is restricted to authorized personnel only.

While no system is 100% secure, we use industry-standard measures to protect your data from unauthorized access, alteration, or disclosure.

5. Data Sharing

We may share limited data only under these conditions:

• With your consent — for example, when exporting or sharing maintenance reports.

• With trusted service providers — for app hosting, storage, and analytics, under confidentiality agreements.

• To comply with law — when required by government or legal authorities.

We do not share personal data with advertisers or for marketing purposes.

6. Data Retention

We retain your data as long as your account remains active.
You can delete your account and all associated data at any time by contacting us (see Section 11).
After deletion, backup data may remain for up to 30 days before permanent removal.

7. Your Privacy Rights

Depending on your region, you may have rights to:

• Access or request a copy of your data.

• Correct or delete personal information.

• Withdraw consent for data processing.

• Request data portability.

• File a complaint with a data protection authority.

Send requests to: info@kellosolutions.com

8. Children’s Privacy

Our app is designed for users aged 16 and older.
We do not knowingly collect personal data from children under 16. If such data is discovered, it will be deleted promptly.

9. Third-Party Services

MyDrive | CarDoc may use trusted third-party services (e.g., Apple iCloud, analytics tools).
These third parties have their own privacy policies, which we recommend reviewing.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted within the app and on our website, with a new “Effective Date.”
Major updates may trigger an in-app notification.

11. Contact Us

For questions, data requests, or privacy concerns, contact us at:

📧 Email: info@kellosolutions.com
🏢 Company: Kello Solutions
🌐 Website: www.kellosolutions.com