Customizing Options

CUSTOMIZING OPTIONS 

Mrs. _________, you can customize your own set and I can still get you something for free... 

Special #1: What are your 5 favorite pieces that you see yourself using the most?

(Ask customer to write down their 5 favorite pieces on their paper & you enter them into the "cart" on Cutco Orders - https://orders.cutcoapps.com/shop)

NOTE:  Customer cannot pick table knives as their favorites for the specials)

“GREAT, can you give me one minute to work on those prices?”

(Silently: Write down the total price of the 5 knives in the cart in your notebook. Click the blue "bar" at the top of the page where it says "Customer Pays" to find the 5 pay option. Write down the price of the 5 pay - Reminder - Payments do not include sales tax yet.)

Okay I'm ready with the price for you... You can jot this down, the total for your customized set is ______ which breaks down to _____ per month before tax on a 5-payment plan. 

Now if you get these 5 knives TODAY, I can give you a pair of Super Shears or 4 Table Knives for FREE!  Which free option would you prefer? Great, would you like to go ahead and get this custom set today? 

If Yes:  “Great you will love your Cutco! Let's take a look at the accessories just so you know what else is available to add either for now or in the future- Go ahead and open the 3rd slideshow" (and Rep can CLICK HERE to jump to Gifts & Accessories) 

If no:   “No problem!” (Go to Special #2- next slide)

Special #2: This special is really popular which is your Buy 3 Get 1 Free! 

Out of those 5, which ONE knife could you live without?”  (Delete the least favorite knife from the cart and ask customer to cross it off the list)

OK... give me one minute to calculate that new price...  

(Silently: Bonus the LEAST expensive knife of the 4 remaining knives. Write down the price in your notes. Click on the "blue bar" that says "Customer Pays" to find the 2, 3, or 5 pay option. Write down the payment option in your notes.)

Ok Mrs._____... For the (individually name the 4 knives) that’s only ______ in full or _______ for ____ payments. Does that sound better for you?

If yes:  "Great, you'll love those pieces! Let's take a look at the accessories just so you know what else is available to add either for now or in the future- Go ahead and open the 3rd slideshow" (and Rep can CLICK HERE to jump to Gifts & Accessories) 

If no:  "No problem, Mrs. _____, which are your two favorites? Ok give me 1 minute so I can show you our last special...” 

(Silently: Delete items until 2 favorites are remaining. Write down total price and monthly payment in your notes)

Ok Mrs. ____ Special #3 is the Free Gadget Special 

For those (2 knives), it's only ______ in full or _____/mo for ___ payments & I can give you the Scoop, Veggie Peeler or Large Cutting Board for Free! How does that sound? 

If yes:  “Great you will love your Cutco! Let's take a look at  the accessories just so you know what else is available to add either for now or in the future- Go ahead and open the 3rd slideshow" (and Rep can CLICK HERE to jump to Gifts & Accessories) 

If no:   Go to Reserve Your Buy Now Bonus

RESERVE YOUR BUY NOW BONUS—GET ONE PIECE! 

Mrs. _____, as long as you get at least something today my office will allow me to throw in free stuff when you upgrade later. It’s called reserving the Buy-Now Bonus. 

And of course, you’d still be helping me toward my goals.

Let’s see how much your favorite piece would be... which is your #1 favorite piece of Cutco? 

Get price - break it into 2 payments & then also divide by 30 days

That is only $____ which is only ______ per month on a 2-pay plan which breaks down to only ______/day.

You can try it out for 2 weeks & if you like it, keep it and if not just return it for a full refund, but I'm sure you'll love it. 

Would you like to get that piece today?

If Yes:  "Awesome!  You'll love that piece.  I want to show you the accessories just so you know what else is available to add in the future- I'd hate for you to find out later that I didn't show you everything that was available and I missed something you would have loved. Go ahead and open the 3rd slideshow"

If No: No problem! Lastly, I want to show you the accessories because you might see something else that you’d prefer. I’d hate for you to find out later that I didn’t show you everything that was available and I missed something you would have loved.

 (and Rep can CLICK HERE to jump to Gifts & Accessories)