At SMB Solutions, we value your right to transparency and privacy. This privacy notice discloses the privacy practices for mysmbsolutions.com, hereafter referred to as the “website”. This privacy notice applies solely to information collected by this website. In this policy, all visitors and clientele of the site will be referred to as the “user” and SMB Solutions will be referred to as “the company”, "us", and “we”. The privacy policy is intended to notify the user of the following:
Information Collection, Use, and Sharing
The information submitted on the website is voluntary, for commercial purposes pursuant to the primary business practices and services ("Services") of the company. As the information collected is voluntary, no further action is required by the user for privacy protection purposes. Submission of information by the user, via the contact form or through solicitation of any of the addresses present on the website, will be considered voluntary surrendering of information for the Services of the company, and will not sold to any third-party expect in the pursuit of aforementioned business practices at the request of the user. The company reserves the right to use voluntary user information in pursuit of its Services or to further the request of the user. Unless the user asks us not to, we may contact the user via email in the future concerning specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website, or through the contact form.
Types of Information Collected and Their Uses
The types of information collected by the company are limited to those supplied by the user, any information covered under the Google privacy policy (further discussed in "Security"), and information reasonably necessary to fulfill customer demands, including but not limited to, information gathered from cookies, log files, device identifiers, location data, usage data, and all data voluntarily submitted through the contact form, email, phone calls, or other forms of contact wherein there is not a reasonable expectation of privacy. The company requires the user to include an email address, name, and reason for contact in our contact form all for the purposes of ascertaining the context surrounding a message. We also allow for additional information in order to provide additional context. Your information may additionally be used for any of the following: Consultation --Providing, preparing for, and otherwise enhancing the company's consultation services in congruence with our privacy policy and user rights.Consumer-generated content -- The company reserves the right to use or publish user-generated content, except in circumstances where the information involved is sensitive, the user has chosen to opt out, or there is a reasonable expectation of privacy.Customer service -- Providing customer service, including responding to messages and requests, complaints, comments, and other feedback, as well as engaging in the company's Services.Engagement -- Analysis and action intended to increase user engagement, enhance company products and services, and provide a better customer experience.Third-party interaction -- The company may use your information in certain capacities, not including the sale thereof, with certain third-party platforms in pursuit of Services and customer requests.
Third-Party Involvement
The company may use your information with third-party interactions, as described in "Types of Information Collected and Their Uses" above, with any of the following parties: We may share user content and your information with Google, of the same group of companies that Google is a part of, and Google-affiliated companies, as well as these companies' own services. We may share your information with from the above-mentioned sources in certain capacities which aid in providing the service to the user. This information will only be provided in cases where there is a reasonable need to share user information to render the Services under reasonable attempts to maintain confidentiality as necessary. We may combine, anonymize, aggregate, or otherwise alter portions of user information to protect user privacy while presenting certain portions of data to other parties. This information may be changed such that there is a reasonable expectation that it is no longer associated with the user.
Your Access to and Control Over Information
If the user believes that their information has been collected in error, that the information is incorrect, that it has been used improperly, that there is a third-party concern, or that their privacy rights have otherwise been violated, they may submit a report via the contact page of the website or owner, via any route listed at the bottom of this notice. The user has the right to request any of the following: What information we have collected about you, if anyChange/correct any data we have about youHave us delete any data we have about youExpress any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. The company carefully monitors user information, using Google services to collect and organize it. The website was constructed using Google Sites, with user information stored off-website through the use of other Google applications. Google’s privacy policy and terms of service can be found on their policies page, located here. Only personnel or contractors of the company who need the information to perform a specific job are granted access to personally identifiable information. If you feel that we are not abiding by this privacy policy, you should contact us immediately via our contact page, telephone at 734-674-2246, or email at smbsolutionsemail@gmail.com.